Ace
Some people have had to add .zlic to the file name
Hi
Installed KeyShot5, activated it. Had to rename the “license_KeyShot” to “license_KeyShot.zlic” then it got activated.
Opened 4R7 64 bit and a default model, clicked “render” and chose external render, KeyShot. It started, but stopped and said something about a missing “favorites folder is invalid, Please choose another folder” ???
Restarted ZB and next time I tried to render I got “Unable to connect to external renderer”…
Now what :-((((( evv, please tell me what I did wrong and how to change the “favorites folder”, please…
Moderator’s Answer: All KeyShot support needs to go through Luxion.
Had hoped someone else in here could help me fast… 
I took a trip through Zmodeler tool and noticed that Spin action applied to polygon rotate only that polygon despite
what targets I set. For example i set target to polyloop and anly clicked and draged polygon rotates.
Is it normal?
Same happens for me with spin. The only way I can get a group to spin is to select them using the alt key.
Is there a way to insert an edgeloop that is set to the center? To divide the edge equally?
Thanks…
namrettic thank you that did the job!
Well I’ve been using some of the new features in ZBrush. Amazeballs.
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I was using Marmoset Toolbag 2 and liked it pretty well. I didn’t buy it yet and now I am glad, because I didn’t know about Keyshot or that 4R7 would work so well with Keyshot. Keyshot seems like the way to go because of the bridge functionality with ZB and I am guessing it can do everything Toolbag 2 can do.
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The new poly tools? I LOVE THEM. Really, I’ve been wondering when ZB would be able to replace some of the main reasons I use Max. Getting closer. Way closer, and better in a lot of ways. The one click-repeating of commands, vert splits, adjoining face bridging, etc. Awesome.
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ZRemesher 2.0 without spirals? Yes please. It’s starting to look like I won’t need my separate re-topo tools for much longer. I am always glad to consolidate my toolkit and re-direct some synapses back to ZB.
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64-bit incoming? Holy smokes. Looking forward to it in v5. Will be testing the 64-bit sampler this weekend.
Thanks Pixo, you guys are great and have been supporting this software without update charges for over a decade now. 
That is tremendous and I appreciate it.
Dan
Kreygasm
Yes, I had the same problem. I had to rename the file and add the .zlic extension. After that it saw it and worked!
I purchased the bundle, but was never provided any links.
IronOmen
Where do I get the links to download Keyshot?
I purchased the bundle, but was never provided any links.
Have you read any of this thread? 
The links for Keyshot will be sent to you via email(s). The email servers are bogged down due to the extreme load on them…there’s a 36-hour backlog but your email with your links is not lost. Can you please be polite, trustful, and understanding that the fine folks at Pixologic are doing their best?
People need to stop acting like they’re entitled to something…all of us are in the same boat. Show a little bit respect and patience. Pixologic is doing their best. It’s software, not life and death.
To Aurick, Pixolater, et al., THANK you ALL for all YOU do for the ZBRush community. We appreciate and understand that you are doing your best. I am gratefull for the awesome and FREE update that is 4R7. I for one can wait 36 hours for Keyshot links because I know and trust that like 4R7, Keyshot capability will be worth the wait. 
I finally received an email response to my support ticket a few hours ago stating:
We have been investigating the issue to try and find what the cause was and learned that our store’s outbound email server is being throttled by our ISP and that delivery emails are currently experiencing a 36 hour delay. They have NOT been lost – the system is just refusing to send them just yet. This is unfortunately beyond our control. The throttle has now been removed and emails are slowly starting to go out again but it will still take up to 12 hours from now before it is fully cleared.
So maybe later today?
People need to stop acting like they’re entitled to something…all of us are in the same boat. Show a little bit respect and patience. Pixologic is doing their best. It’s software, not life and death.
Entitled? Are you serious? This is $800 software, I expect that it is delivered within an hour. No where do I see on any Pixologic pages that it may take days to get. Actually they display “(Digital Download)”. For anyone new to software downloads…this means when you order it, you can download it.
I would completely understand if on the purchase page it said “Your order may take several days to process” but guess what, it doesn’t.
bones
Entitled? Are you serious?
Yes, I am Serious. Some of us have been with Pixologic for almost 10 years. Anybody that had ZBrush understands that for a company as small as Pixologic their releases may not be instantaneous.
As for you spending $800 for software, it sounds like you are purchasing ZBrush. If you are not getting timely response for that you need to submit a trouble ticket to Pixologic and they’ll do their best to respond to you. At least that’s what is said in 5 or 6 spots on these very forums.
The OP I was replying to was talking about Keyshot. There are two 25+ page forum threads with multiple references to the email issues that have been ongoing for 24 hours now. Don’t come on this forum and flame me when Pixologic is doing all they can, and posting the info all over their forums letting everyone know there are ongoing delays. Again, everyone at Pixologic is doing their best. It’s called respect.
Where do I get the links to download Keyshot? I purchased the bundle, but was never provided any links.
This is an unusual situation. 
As someone said, there’s a backlog on emails and support.
You’re not alone. I’m waiting, too, for an activation and advice.
It’ll get fixed! And it’ll be worth the wait. ZB4r7 surely is…or was…or whatever.
Yes, I have read a good portion of the thread. I was reading that some people have had no problems at all and I was wondering if I was the one who had missed a download link somewhere on a page or something. I asked a simple question man. I didn’t think there was anything impolite in my post at all.
Instead of live rendering in the viewport (I’m assuming that’s what you are doing), click Render and let it render in a separate window. The results are always better, plus you can continue working and not hog up Keyshot with a live render.
I’ve tested this out and it does not seem to be making too much of a difference. I’ve tried increasing the time, decreasing the render size, changing around some of the settings- no matter what I do, I always end up with grainies in the shadows. I haven’t heard anyone else say they’ve been having this problem. I hope the issue can be fixed because I was really, really REALLY looking forward to KS more than just about everything else. This is disappointing. I sincerely hope this is just me being a dope because at least that can be fixed. Should I be pokenating the guys at Luxion about this?
On a tangentially related note, does anyone happen to remember whether or not that awesome forest scene was rendered in Keyshot? I don’t think it was but I’m not sure.
Also, point of interest to anyone passing by, don’t try to transfer a model from Zbrush to KS while KS is paused. This seems to crash both programs for me.
I understand completely that it must be frustrating, especially if like me you bought zbrush and keyshot bridge and Keyshot for zbrush but…
After a worrying couple of hours, I did eventually get my license email and as a result i now have everything installed. It’s a tall ask I know but all you can do right now is show some patience, they will get around to you shortly and if it makes you feel any better, it’s well worth the wait : )
Once of the best things about Pixologic is that they are relatively small and that allows them to be very community focussed and responsive to their creative needs but their scale is equally problematic when it comes to distribution of new goodies to such a passionate and demanding audience.
Its sucks but good things come to those who wait : )
I was able to get my plugin license last night. Now I have even more incentive than ever to get back to ZBrush after a long time away.
@IronOmen - apologies to you. Wasn’t trying to single you out…my response was more for all the other less polite folks. I, like others, have been waiting patiently for my download links. Reading the litany of complaints in this announcement thread, which I am monitoring for info about the release or upcoming tutorials, hit a nerve. Good luck waiting for your links.
I was really looking forward to Keyshot and the Bridge.
It was even cooler than I thought.
The new zmodler is what I wanted most.
It is insanly great.
But then I started looking around and there are so many major upgrades and minor ones!
I’m blown away.
Awesome job pixologic!
I was wondering why there wasn’t a box added to the tools. It is because the initialize function which puts primatives in so easily.