ZBrushCentral

Questions & Troubleshooting for ZBrush 4R8

Normal wrote:

The Move Brush seems to be working at half the frame rate; laggy. The rest of the UI and brushes are just as smooth as always, but the Move Brush is sluggish compared to 4R7. Is there a setting I’m unaware of to speed it back up, or is it something I just need to get used to?

I have also been thinking that …

Sigh…

I figured out how getting stuck in 2.5D works:
While working on a 3D object, turning off EditMode and making a new canvas makes DragRect unavailable, and this in turn means you are stuck in 2.5D mode. I love 2.5D but HA! This is silly!

Here’s an example:

  • Make a Sphere3D.
  • Turn on Edit.
  • Make it a PolyMesh3D.
  • Turn off Edit.
  • Control N for a new Canvas.
  • Try making a Zsphere.

It doesn’t always happen with primitives, but it does always happen with ZSpheres.

@S-ed
Thanks for the details.
I have no idea how to debug at this level. But this is what I did/observed.1. Upon pressing MakeBooleanMeash, the CGSData directory was empty, then for less than a second, a folder was created then disappeared.
2. The csg_boolean .exe file is in the directory you described. I double clicked it ( =:0) and a window popped up with this:

[INDENT=2]“Last login: Fri Jun 16 05:51:48 on consoleRICHARDs-MacBook-Pro:~ studio$ /Applications/ZBrushOSX\ 4R8/ZData/ZPlugs64/csg/csg_boolean ; exit;
dyld: Library not loaded: libtbb.dylib
Referenced from: /Applications/ZBrushOSX 4R8/ZData/ZPlugs64/csg/csg_boolean
Reason: image not found
Trace/BPT trap: 5
logout
[Process completed]”

If you have any thoughts, I’d appreciate it.

Thanks

[FONT=Verdana]

@S-ed

There are 3 things happen when button Make Boolean Mesh is pressed:


  1. Zbrush saves a .csg files in C:\Users\Public\Documents\ZBrushData\ZPluginData\C SGData-randomID-\ (Users/Shared/ZBrushData/ZPluginData/CSGData/-randomID-/ on OSX) randomID folder is created for each operation and removed afterwards. Generally files are called Subtool1.csg, Subtool2.csg… Graph.csg. Make sure You (ZBRush and spawned process) have permissions to do so.
  2. >
  3. A binary ZBrush 4R8\ZData\ZPlugs64\csgcsg_boolean.exe (on windows, but I think You would have same name) is called. It is used for generation of the UMesh. Make sure it is properly runs. (I have no idea about process monitoring on OSX).
  4. >
  5. An output0.csg is generated and loaded by ZBrush
  6. >

If you draw a stroke on the mesh first, it behaves properly. If you don’t draw a stroke on the mesh, ZBrush does not make it an editable 3D mesh for some reason, even after you Make PolyMesh3D. If this is intentional by the devs, or a bug, but it works differently from 4R7. All subsequent new primitives you draw and Make PolyMesh3D after that behave normally which leaves me to believe it’s a bug with the first one.

Seems that no matter what button settings I choose, the STLs will not export in their real-world position (as they did in 4R7). What am I doing incorrectly?

@artmaker Seems, libtbb.dylib is missing, it’s a library for OpenCL. I’ve read that sometimes Intel paths has issues with OSX. I have access to OSX, but I have no ZBrush for it. I’ll search some info, but no promises.

@MealeaYing Switch to Dots. DragRect will be unlocked.

Is there a way to change the sensitivity for the resolution cones on the new primitives found in the 3D gizmo ? … It is almost impossible to dial in a specific resolution.

@S-ed
i do have copy of that library file in the same directory as csg_boolean .exe file.
745kb

@artmaker What I found so far. Not sure if it would help.
Try to copy the libs to:
/Applications/ZBrushOSX 4R8/ZData/ZPlugs64/Frameworks/

@S-Ed:
That’s really WEIRD!!!
It is on dots but you can switch to dots anyway, and yes, that does fix it!

@ZBer, I think its a bug too, its diferent then 4.0 and all of 4.R.n’s up to R7, now it does this stuff… Other tools do to, but not consistently.

I just upgraded to 4R8 on my mac. I am looking for the micromesh feature, but I do not see a button for it under “Display Properties”. Does the mac version not have this feature?

It should definitely be there. See http://docs.pixologic.com/user-guide/3d-modeling/micromesh/ However, it is now Render >> Render Properties >> Draw MicroMesh instead of Draw Submesh.

@S-ed
Thanks. I appreciate this.
There was no directory named /Applications/ZBrushOSX\ 4R8/ZData/ZPlugs64/Frameworks/
So I created one and copied ALL the files from /Applications/ZBrushOSX\ 4R8/ZData/ZPlugs64/csg into it, including the libtbb.dylib file.

Running Zbrush and pressing Make Boolean Mesh – didn’t seem to make a difference. No Umesh created.

For what its worth, and I’m not sure if this is really safe or smart or useful to do, double clicking the csg_boolean file in the NEW Frameworks directory yielded this terminal result:

[FONT=arial]RICHARDs-MacBook-Pro:~ studio$ /Applications/ZBrushOSX\ 4R8/ZData/ZPlugs64/Frameworks/csg_boolean ; exit;
[FONT=arial]dyld: Library not loaded: libtbb.dylib
[FONT=arial] Referenced from: /Applications/ZBrushOSX 4R8/ZData/ZPlugs64/Frameworks/csg_boolean
[FONT=arial] Reason: image not found
[FONT=arial]Trace/BPT trap: 5
[FONT=arial]logout
[FONT=arial]

[FONT=arial][Process completed]
[FONT=arial]
AND from clicking the csg_boolean.exe file from the original directory yielded this:

[FONT=arial]RICHARDs-MacBook-Pro:~ studio$ /Applications/ZBrushOSX\ 4R8/ZData/ZPlugs64/csg/csg_boolean ; exit;
[FONT=arial]dyld: Library not loaded: libtbb.dylib
[FONT=arial] Referenced from: /Applications/ZBrushOSX 4R8/ZData/ZPlugs64/csg/csg_boolean
[FONT=arial] Reason: image not found
[FONT=arial]Trace/BPT trap: 5
[FONT=arial]logout
[FONT=arial]

[FONT=arial][Process completed]

Just so everyone is aware there seems to be an issue with Wacom or Zbrush 4r8 when you select the new app in the Wacom shortcut settings menu to add your shortcuts none of the shortcuts apply. Shortcuts only work for R8 when you apply them to the whole device vs select the new app from the program folder in Windows.

An I am referring to the new R8 app under Program files not under the x86 location so I am going to the right place. Either Wacom does not recognize the location or there is something wrong with the application. Not sure if this is a ticket item or not.

Has anyone else had this issue?

I have a Cintiq22, and also experiencing this.

I double posted sorry

@artmaker
Is it just zbrushcentral or the path is different? (Is it default install path? Or You’ve changed it?)

RICHARDs-MacBook-Pro:~ studio$ /Applications/ZBrushOSX\ 4R8/ZData/ZPlugs64/csg/csg_boolean ; exit;
dyld: Library not loaded: libtbb.dylib
Referenced from: /Applications/ZBrushOSX 4R8/ZData/ZPlugs64/csg/csg_boolean
Reason: image not found
Trace/BPT trap: 5
logout

Maybe just UNIX path…

@jubala Alpha Pallette -> From Mesh?

@S-ed
You mean the odd slash?
Yes, this is what the terminal reported upon double clicking the .exe file.
During the install, I let the installer decide the location.

Screen Shot 2017-06-16 at 1.27.32 PM.jpg
Screen Shot 2017-06-16 at 1.24.39 PM.jpg

@artmaker

S-ed is being very helpful with his points. When you first described your issue it sounded to me like the sort of directory permissions issue you sometimes experience on Windows, but I didn’t know enough what zbrush may or may not have been writing to internally, and I also just generally assume Mac OS is probably smarter about handling those things than Windows.

My personal thought right now is that you’re one of the unlucky few that gets some process dependent library or component missing or corrupted through the Zbrush upgrade process–not enough to keep the program from functioning until you find the one function that depends on it. I think you’ll probably have to completely remove Zbrush from your system, including files that may rest outside of your main program directory, and reinstall from a brand new installer (to eliminate the possibility the old one was corrupted).

@s-ed http://www.youtube.com/watch?v=KHHJW7eJExk 16:30 in . I understand if it was something they were develeping and they didn’t have it ready yet

@Spyndel and @S-ed

I can try a more complete reinstall.
I do not have Keyshot or other connected apps.

Is there a link that describes a full reinstall process? I surfed and searched a bit, but found nothing too official looking. Or do I need to wait for my support ticket?

Thanks

The safe answer for me to give is that you should wait for Support. Zbrush keeps a number of pertinent files all over the OS, but I don’t remember where they all are on Windows, and I certainly don’t know anything about MacOS.

If you felt like it, you could try redownloading the installer (I think you get two downloads from the link before it expires), and deactivating zbrush/purging the entire file directory/ reinstalling/reactivating.

Or it might be better to leave well enough alone. The Zbrush activation mechanism is squirelly enough that you can sometimes cause further problems and run out of activations, leaving you waiting for Support to get back into Zbrush at all.

If you DO reinstall with a fresh installer, make sure you run it with whatever the equivalent of “run as administrator” is on Windows–in other words, make sure that installer has full permissions to write everywhere it needs to write. Since youre on Mac, I assume youre not running any AV that would also need to be disabled.