ZBrushCentral

Mac OS X 3.12 Upgrade Support Center - Read Initial Post Before Posting

Yup all good here, installed & activated about 2 hours ago, I’m not sure how the queueing system works though as I only filled in my form on Saturday just gone!!!

Hope all you guys get sorted very soon, I’m off to try & remember where everything is!!!

Lucky

Mine was filled out 1 month ago

Congratulations, Buckie. Apparently, the “first come first served” info was just more misinformation. I started this download process at 9 am this morning. Right now, I am about 15 minutes away from 5 pm.
I consider this day as another total loss in a continuing series of total losses that I will never get back again. So much for a productive, and fun day off playing with ZBrush 3. Tomorrow it’s back to hell for me. Does anybody own a gun, or a sharp knife?

my last name starts with an A, so it is not alphabetically.

Glad to see some people have z3 working and running on their macs! I cant wait to get my hands on the precious.

I’m still waiting for my initial download link email :slight_smile: maybe in a batch tonight.

so far i know 3 ppl that got their confrimation oin spetember 2nd… and have not got any emails so im not alone. guess there are alot of mac users :slight_smile:

Nope, just a few that are stolen.

yup, i’ve got to second that request! can’t wait to see the new stuff!!

Here’s an update concerning customers who received emails from Cleverbridge with no download link or serial number:

We’ve made things as easy as possible for you: Do nothing!

That’s right. Cleverbridge can identify everyone who has been affected by this problem. They are going back through those orders starting immediately, and will refresh each account. I have been told that all of them should be handled within 24 hours. Some of you will start getting new emails within minutes.

So if you are one of the people who used the upgrade link and then received an error message, there’s nothing you need to do other than occasionally check your email. You’ll receive a new email with the download link and serial number within 24 hours. IF you don’t receive a new email within that time, please post in the Registration Support forum and include your cleverbridge reference number so that I can make sure you’re helped quickly.

Thanks for your patience and understanding. I have updated the initial post of this thread with the new info.

i asked earlier, and got no reply.

will we be getting links in the mail tonight, or will they only be going through during the work hours? I hope they go out all night…

My surname starts with a “B” so I thought it was alphabetic, guess not now…

It’s worth the wait guys, no issues so far, very slick & smooth…

Hope your wait isn’t much longer… :+1:

As long as the knife is sharp enough to cut my jugular, and the gun is powerful enough to penetrate my thick skull, I don’t care where you got them. I’ll take both of them. And, don’t bother to wrap them, I’ll be using them right away.

Also, it’s not like this is thrashing the pixologic servers, which understandably would not be scaled to such levels as a big update would require, because 99.9999% of the time, or more, they’d be underutilized. But Cleverbridge exists just to do things like this. I mean, what are the numbers? This isn’t like a new software update patch came out or something. How many people waiting to get zbrush at once can there be? A couple hundred thousand? A million? What?

Thanks Aurick!
As frustrated as many of us are, I know none of this ZB3.12 for mac fiasco has been done on purpose. I know this is just as frustrating on Pixologics end. So, Back to waiting, and the real rub is, that I’m going out of town in the morning till monday afternoon.
Craps!

Okay, after wasting over 9 @#@# hours trying, I give up. Might as well go out and do something else besides just sitting staring at my monitor.
Congrats to the chosen few that succeeded.

My my, we are an artsy bunch, aren’t we?

so did they send links out in the order they recieved them? i guess not. i got my confirmation on the 2nd of september. still no email with a lovely download link.
being patient. sad, but patient.

so some of us should get new emails in minutes… what about some of us getting… an email… at all? :smiley:

deram, the new emails are for those who got out links this morning, but did not get a serial.

not people in the queue =(

I also got a confirmation email on the 2nd of September after registering just minutes after the registration form was posted, yet I haven’t got any news or download emails yet, but, hey !!! what the hell I been cool about this for over a year so far so I reckon that waiting a couple of hours/Days/Months more will do no more than break down whatever sanity I have left. :slight_smile:

Hey Guys I joke, it’s not that serious for goodness sake when it comes it comes and by then we all will be very happy Zbrushers the envy of even the Windows/PC fraternity

Aurick : If I have my serial number, that should still be valid (sent to me before the release of 3.12) would that work if I get the installer from someone else ?

I had Alex reactivate my license since I had some parallels desktop problems, but I never got to use it.

Basicly I have a serial, but no mac client :stuck_out_tongue: