I’m on the e-mail for my domain (mike at Crtoons dot com), have been since the turn of the century (always wanted to say that 
). So I don’t think that e-mail systems are a commonality.
I’m thinking there’s a bunch of us within a batch or range of case numbers that somehow got missed??
are we all within 1000 of each other?
I have case nr. 50201 and received confirmation on september 15. I just sent the mail for manual. Hope to get the upgrade link soon 
I havnt recieved my upgrade either, so I just sent information to the email adress listed on the first page of this thread…
I have # 50377 and recieved RSVP mail 17th sep.
so, i guess there are around 2-3k people that do not have the upgrade yet?
I was late to the RSVP party, and my # is in the 5100’s.
I’m sure it will all be good, i just cant wait to sculpt in 3!
I got my confirmation e-mail on september 3rd. Have not heard anything from Cleverbridge since. They had my e-mail address then, but seem to have lost it now.
Hopefully Pixologic can sort it out manualy! I’m still hoping to ZBrushing this weekend.
What # are you refering to? Your Cleverbridge number?
Case # 51404 and no upgrade mail.
HA! you’re all luckier than I am. I never even got a case number, let alone an upgrade email.
Yeah got mine 2nd September. Case#49066 but have received no download link yet. Just sent them an email. Hopefully tomorrow then 
Case 50964 for upgrade here, and no upgrade mail received here either (and yes, checked all spam filters, etc.).
yeah mine is 50236. This is bs they should stay late to get us upgraded.
As difficult as this is on the mac users, I imagine Pixo must be pretty overwhelmed right now with all the demands for upgrades, bug-fixes, and all the hiccups in the system to contend with. I sure wouldn’t want to be in aurick’s shoes right now. Hard to say who will be more relieved when this whole ordeal is over. Hang in there everybody.
And please keep in mind that Pixologic’s HQ is on Left-Coast time, so it’s only 12:40 PM there (and for me, since I’m in California also).
Look at it this way, we’ve gotten more info from Aurick in the past two days than we mac users have gotten in the past 8 months or so…
Besides, If we Mac users, with our ittty-bitty market share, can overwhelm the upgrade system, then maybe we ain’t so itty-bitty after all, hmm? 
Thanks Derek,
We will wait patiently. Must indeed be really demanding for Pixo. I think Aurick is doing fine and keeping us up to date. I think one of the best ways for customersupport is to keep the customer at all times informed. nothing is worse than waiting with no signals from the company.
Just keeping my fingers crossed. 
Hello,
A bug (?) report:
Importing old v2 tools seems not to work on my config (macbookpro / 10.5.2 / 2Go):
It opens weird verticles or crash ZB. Tested on multiple files from 2 to 50Mo size.
(maybe a thread for non-install problems could help bug report visibility)
Appart from that happy to see ZB again
Well I am up and running now. Thanks ZBteam
Thanks to Pixolator and Aurick for coming through.
Does anyone know if ZBrush is 64 bits yet, and/or how much memory this thing can use? There are those numbers on the title bar, but I don’t know what they mean exactly. I’ve got 4 gigs. I’ve thought about getting more, but aside from the OS I don’t really have anything that can use more than 3.
Hi ZenWalker. I would like to know if ZBrush is 64bit too. Do you have it running on your mac?
If you have it already you can find it in the application folder and hit get info. I believe it would have a open in 64bit mode check box if it is a 64bit app. I have 10 gigs of ram and I would love to be able to use it in zbrush.
Case # 49013 and no upgrade mail. :td:
Ya im Case 49079… and also one of the september 2nd ppl waiting patiently for manual upgrade process I suppose…
I don’t think 3.12 is 64 bit, it would be advertised and a big deal… hopefully 3.5 is. One advantage thought is that OSX can address 4gigs per app where windows is only 3 gigs… if you adjust things. As I recall even the Zbrush 2 XP 64 version only could address 4 gigs. I have 9 gigs in my system, and don’t think I’ve ever had more than 2 gigs to throw at zbrush so looking forward to it plus the added polys… sounds like you can get 18 milion polysl in 3.12 with just 2 gigs