Cracked my first beer, clicked the activate by web for the first time today and it all worked perfectly!! Perfect start to the weekend 
Very happy little camper here!!!
Cool! Congrats. Iām still in āmail mismatchā hell. Tried updating my support profile to the new Cleverbridge ref number and new serial number. Still no luckā¦ 
I think I snuck in because of the time difference between Australia and the rest of the world. Keep at it poda!!! Maybe you just need to crack a beer! Might be the secret registration ingredient :lol:
Nah, I tried it yesterday, had a few and, yet, no e-mailā¦ But at least I had the beers 
Sorry to hear that Pedro, and to add to your misery. I had a glass of wine and soon after, discovered an email notifying me that my problem had been rectified and that I could now activate my copy. It took 2 tries but I am now happily among the activated.
I wish you speedy inclusion into our fold.
Wineā¦ humā¦ Man, if I keep this pace Iāll be completely drunk before I get this e-mail 
Sorry to here the remedy didnāt work for you too Pedro.
Maybe try something stronger like whisky???
Maybe the stronger the drink the quicker the regsitration
Pixologic seems to be breeding alcoholics!!
:lol:
Good luck!!
My update e-mail arrived on Tuesday. Cleverbridge held up the serial number until Wednesday. I tried the Web Activation for hours on end Wednesday and Thursday with no luck. Tried the e-mail Activation Thursday evening. 36 hours later, still no word. Phone Activation is closed until further notice. Just sent off a trouble ticket referencing the e-mail Activation ticket. After that, Iām at a loss as to what else to try.
Amazing! The Web Activation finally went through. [Apparently took some intervention behind the scenes at Pixologic. Thank you!]
The sensible thing would have been for them to send an e-mail to everyone who is registered with information about whatās going to happen. That way, everyone who gets this preamble e-mail will know they will eventually get the upgrade e-mail.
I am in the same boat as youā¦ waiting and wondering if something is wrong. Very frustrating, especially as the ādeadlineā was put further back.
Still waiting 
So if I donāt receive the mail today, I should send a support ticket to the helpdesk?
aurick wrote: Theyāre going out non-stop until sometime late on Sunday.
so if we havenĀ“t received the mail tomorrow morning, i think we should submit a ticket
i think thatĀ“s the problem about pixologics procedure: nobody knows if he/she just didnĀ“t receive the mail yet or if things simply got messed up.
thatĀ“s why i think thereĀ“s a good chance that some of us wonĀ“t have zbrush4 running for some days to comeā¦
If I donāt get it by 9am GMT tomorrow morning (which will be 1am LA time), I am going to send a support ticket. I think weāve been pretty patient.
I bought 3.5 a few weeks ago with the promise of a free update to 4. I should have waited a few more days:rolleyes:
censored
:mad:
it is, coz you dont have to pay for it.
i guess you got your upgrade already
Still waitinā¦
Anyone having trouble playing the new features videos?They get stuck on buffering for some reason.
doesnt matter, but yes i already got it. last year i had to wait like youā¦in the end, its a free upgrade.
before i have to pay 300 bucks for an update im willing to wait some days. but on the other hand, the upgrade system feels a bit clunkyā¦