This reasoning is beyond idiotic.
When I buy a new car I expect it to fire on all cylinders. When I buy a refrigerator I expect the freezer compartment to work as well. I have the right to expect full advertised functionality right from day one, and not hope that I’ll get it at some indeterminate future date. I expect the same from software.
There was no indication on Pixologic’s online store that the MAC version was missing features. They refused my reasonable request to exchange my MAC license for a PC license. I had to email every Pixologic email address I could find before I even got a response from them. Then they gave me link to a 30 day eval version of zbrush 3.0 - not even 3.1.
I can understand bugs in software. I’ve been living with that for 15 years. What I can’t tolerate is a company that treats it’s customers with utter contempt. It’ll take a lot to remove Pixologic from this organization’s blacklist.
W