I have yet to go to the DL page but I was curious if the 2019 update will have the KS bridge available.
The Bridge is not updated at all with this release, just as it wasn’t with 2018 or with 4R8. It’s included in your ZBrush 2019 installation and if you have a license it will activate when you first use it, just as with previous versions.
@scratchdaddy
Yes, at least on my end Keyshot bridge works perfectly after the update.
If I have 2018 and 2019 activated on one computer does that count as one seat or two seats? Would I have to deactivate the seat on my mobile computer?
hellerd,
ZBrush 2018 and 2019 on one machine will count as one seat. You can log into your My Licenses page and check this.
Marcus, this is confusing because it runs counter to the official upgrade [instructions](http://There is no need to uninstall ZBrush 2018. You can have both 2018 and 2019 on the same system.), which state that it’s critical to deactivate zb2018 in order to avoid problems. 2018 no longer functions if you follow these directions. What people are asking, I think, is if there’s a way to reactivate 2018 after upgrading, in order to keep them both active at once.
Some people claim to have upgraded successfully without deactivating 2018 first, but it’s clear there’s a potential for problems if you don’t. You can always roll the dice, but I wouldn’t want to contact support for any problems arising if I hadn’t actually followed the official install directions.
Scott,
Yes, it’s important to deactivate ZBrush 2018 as described in the upgrade instructions but you don’t need to uninstall it (unless you want to). ZBrush 2019 is a separate installation and won’t conflict with ZBrush 2018. If you wish to run ZBrush 2018 - after activating ZBrush 2019 - then launch it and reactivate as normal.
Pixologic understand that there will be people who wish to continue to use ZBrush 2018 after upgrading to ZBrush 2019. That’s why this is possible.
Cool, thanks for clarifying that Marcus! I didn’t know if reactivating 2018 after the 2019 install would mess with 2019’s installation or not.
Thank You Marcus for all your assistance.
I followed the instructions & have just completed installation & activation of 2019. After activating 2019 I was able to re-activate 2018 without any problems.
Scott & Norstu, that’s great! 
I see there is 3DS Max 2019 support but no gozMaya.mll for Maya 2019? 
Also there doesn’t appear to be FBX support past 2016? small_orange_diamond
Zbrush 2019
Windows 7
deleted
@–E-- / General info
“One Open Subpalette” works correctly for me on the current version of windows. Could the Left/Right Tray auto collapse settings be interfering?
Eric,
The FBX plugin supports the latest FBX file format which is 7.5 - this hasn’t changed since 2016 - so there should be no problem importing or exporting any FBX files.
I don’t get the One Open Subpalette problem you describe (though I am on Windows 10). Make sure you haven’t carried over a configuration from 2018 which might be causing a problem.
I’ve no information on GoZ for Maya 2019 at the moment.
I was able to update, thanks to the help from patient Pixo staff 
Now diving into all the goodness!
Have fun everyone.
Anyone encountered this? I have contacted them yesterday hoping for any response but haven’t got anything.
Make sure that you are logged in under the email address associated with your license. Also, go to https://support.pixologic.com and log in there. Once logged in, click the Pixologic ID button. Make sure that you have ONLY one email address shown and that the address is the one that your license is associated with. If your Pixologic ID has multiple email addresses you can use any of them to log in but only the first one will ever be passed to My Licenses, etc. This then results in your license not being able to be found.
Thanks guys! I was confusing UI Groups with sub palates. disregard.
Getting “I have no licenses”. Luckily I got 2018 working again. Why can’t we just deactivate from within 2018?
Forgive me for asking, but have you followed the instructions? Both deactivated, then reset the 2018 license in the Deactivation manager, and disabled any antivirus during the installation?
Yes I’m getting this error right now. Frustrating as my 2018 upgrade went smoothly. I was able to reactivate my 2018 for the time being as a have a job coming up. Please help us Pixo.
Yes I folowed the instructions to a tee and my antivirus is still off. The problem in on Pixologics side as it says I have no lisences.
