ZBrushCentral

Questions & Troubleshooting for ZBrush 2018

Today, I experienced a serious lagging in ZBrush 2018, something I never experienced before. I was at some 296.000 points and using dynamesh. Nothing exceptional, nothing new like Sculptris Pro.
Got a warning that ZBrush was about to delete part of the history so as to save system’s resources and suddenly the sculpt movement I did went awry, I could not undo it, my entire history was gone and from that moment every movement was jumpy and lagging…
My solution was of course to save work and shut down the machine for an hour or so.

Of course this can also be caused by the cooling of my machine, but I honestly don’t assume it does. Never happened before, and my CPU i7 (3.4GHz quad) temp stays within the limits.
I use Win7Pro with 32GBRam, ssd’s and an EVGA 4GB Geforce 770. This ‘should’ be ok, no?

ANSWER: Thanks for replying. I haven’t had the probl;em again, so this must have been a hiccup.

@Erik Heyninck

Make sure that you didn’t inadvertently turn on Dynamic Subdivision (Tool > Geometry > Dynamic Subdiv > Dynamic)

polycount mask would be great

Project primtive with masking or selection tool?

</b> I tried using both on a area of a project primtive and didn't seem to work. I guess you you have to do masking etc after you except it?

Any Ideas? It gets halfway and stops responding.

Turned off Defender
Downloaded directly to the machine (twice)
Deleted partial folder from install.
rebooted
Run as admin
Keeps stalling on install.
SSD has 81.6GB free space
[FONT=arial]0 of 2 licenses activated
Ticket submitted yesterday

2018 install.JPG

Try downloading from a different location/ISP. It’s possible that something in your network security is corrupting the installer download.

Attachments

2018 install.JPG

Hi Pixologic!

The 2018 update looks amazing!

Would my ZBrush to Keyshot bridge still work if I install ZB 2018?

Many thanks

Yes! You probably won’t even have to activate it again.

Anyone else having a lot of stability (crashing) issues on Windows when working with the new tools (sculptis mode active, remember brush size active, etc)?

Also, can’t seem to disable frequent autosave no matter how high I set the timing sliders in preferences? Ive had zbrush2018 crash while simply idling, so Im wondering if it might be autosave related. Cant seem to disable it though. It keeps autosaving every few minutes no matter the settings.

Hi. I pre-apologize if this question has already been addressed or if you think it’s snarky in anyway. It isn’t meant that way. My question is on the price increase. I’ve been looking at getting ZBrush for a while but not financially able to at this time. I was excited to heard that a new version was coming out and read so many comments about how the previous owners hoped that the upgrade wouldn’t cost them anything but were also ok with paying an upgrade fee because they have been getting free upgrades for many years. I thought free upgrades were unheard of but was very impressed with how Pixologic just kept giving all these new features away. But as soon as I seen that all the previous owners were getting yet another upgrade free and the new people had to pay an extra $100, I was confused and disappointed. I tried to put some logic to this idea but nothing helped because no matter what I came up with, it made zero sense. Zero. A couple of ways it could have gone is 1. Every previous owner could have been charged an upgrade fee and new people still pay the old price until it was upgrade time again. 2. Every previous owner could have been charged an upgrade fee and new people also pay the increased amount. If Pixologic needed money to pay for all the hours to create all the new features, I’m sure getting $100 from all the previous owners would add up to a lot more than getting $100 from all the new. There is no way the new people of 2018 add up to more than all of the current users. The numbers would double instantly and that doesn’t happen for anyone.

Is ZBrush worth the new price? Even without ever using it, I’d have to say absolutely. Value is not an issue here. It’s principle or fairness or a factor of money management for the livelihood of Pixologic and it’s employees. I will still sleep the same, I still can’t afford it, people will still continue to purchase ZBrush, etc., but I can’t understand why Pixologic would do this to their new customers. I feel a bit ripped off even though I haven’t spent a dime. Anyway, like I said, this isn’t meant to be snarky or start any personal bashing on the forums because we are all adults here or should at least act the part, I just wanted to get this off my chest and also hope to get a logical answer beyond, because.

Thanks for reading this and thanks to all those involved with creating such an awesome and useful program. I could look at all the resulting art all day long. Very Impressive.

@Hiredgun469

Not sure why there should be any confusion at all over this matter. Products increase in price over time, and with the addition of new features. If price is going to be an issue for you, be sure to buy the program now before the new pricing goes into effect. There are a lot of complications with paid updates. Theres a value in having all your users on the same platform, and not having to support disparate program versions because some users wont upgrade.

The incentive to buy now is precisely for the reasons you stated. The program increases in price over time, but has traditionally given new updates for free. The sooner you make the purchase, the more valuable it becomes over time.

@Spyndel
I appreciate your reply, but the way you worded your reply makes it seem like it’s a no-brainer to understand why Pixologic gives years of hard work away. It isn’t and that’s why all current users crap their pants year after year when they find out they still don’t need to pay for an upgrade. This is NOT normal practice for any company other than Pixologic. If Pixologic all of a sudden stopped getting new users, I would imagine they’d have to start charging for upgrades or go out of business. Maybe they have a secret business model I’m not aware of. In any case, like I said in my original post, ZBrush IS worth the new price and unfortunately I can’t afford it at this time, sale or no sale. You have a good point about everyone being on the same version, but I’m sure $100 upgrade won’t stop a single user from upgrading. I’m on the Modo forums and read about the free upgrades and their willingness to pay for upgrade all the time. When I can afford it and when I have the time, I can’t wait to buy ZBrush and have a lifetime of free upgrades.

Have a great day.

@Hiredgun469

the way you worded your reply makes it seem like it’s a no-brainer to understand why Pixologic gives years of hard work away.

No. I made it seem like a no-brainer to understand that products increase in price over time due to global increase in costs across the board, as well as value added by new features. The idea that they’re “giving work away” is nonsensical. This is far from the only price increase Zbrush has ever seen, and it wont be the last. I bought Zbrush for half the current program price almost 15 years ago, with only a fraction of its current feature set. It doesn’t seem to have been a significant impediment to them continuing to innovate on the cutting edge of the industry, nor on their continued position as an industry standard.

Also, I hate to break this to you but programs that charge for updates? They go up in price over time as well.

but I’m sure $100 upgrade won’t stop a single user from upgrading.

It would stop me. Or delay me. Because then users go into “evaluation” mode, trying to decide if the new features are really worth that to them, so you end up with a lot of users on disparate version of the program, making support and bugfixing problematic. There are plenty of programs that charge for updates I havent updated to the latest version. Judging by the fact that these companies frequently offer promotional prices to entice people to upgrade, Im not the only one.

I can’t wait to buy ZBrush and have a lifetime of free upgrades.

Pixologic in no way guarantees a lifetime of free upgrades. It’s just something they’ve always done to this point because they’ve wanted to and been able to. It could change at any time.


Fact is, Pixologic’s user friendly upgrade policy is highly appreciated by the user base, if not outright beloved, whereas consumers often resent frequent paid updates, or even worse, the new trend in software as a subscription service where you’re paying by the hour for the tools you use. Im sorry if you feel like this is keeping you from using Zbrush , but it doesn’t sound like a hundred bucks either way is really making a difference in your ability/willingness to buy it. So it doesn’t seem to affect you either way, until such time as you’re able to benefit from it by becoming a paid ZB user.

Is there a way to make polygroupit icons bigger? my monitor makes the icons small

@Spyndel

This is what I hate about todays way of communication. It somehow gets misunderstood and twisted. No reason to “be sorry to break it” to me. I already get that programs go up in price. I’ve said that all along. It’s the norm. What’s not normal is not charging an upgrade fee. I’m also not saying they shouldn’t do that. I just don’t get how they can run a business that way. I thought you were an inside person that could explain it more, but at this point, it doesn’t matter. It is what it is and they obviously have figured out a way that works for everyone. Like I said before, the $100 ISN’T stopping me from buying ZBrush. I’d still buy it at $1,000. I just can’t right now. As far as owners not upgrading over $100 goes, OMG. Seriously? That’s close to one dinner out with the family. People dump more money into a month of lattes. I’m guessing here, but I would probably guess that the majority of people here use ZBrush to make money. So if a simple feature or even a performance increase came around that saved them multiple hours in a week, that $100 would easily be paid for. I guess it comes down to priorities.

Sorry you misunderstood me. This is a waste of time for both of us.

I’m sorry. It really did come off as if you were a non-owner complaining that the owners got free updates, rather than keeping the price low for non owners. If that was not your intent, I apologize.

I’m not an insider. I can only speculate from years of observation like anyone else as to how and why Pixologic does what it does. In terms of “how”, I imagine that Zbrush benefits from having little real competition any more. I realize this is a dog whistle for fans of more niche programs to sound off on how their chosen tool is better in some way, but for the sort of thing zbrush specializes in, most people are going to end up on Pixologic’s doorstep, even if they dont like every thing about the program. It’s just really good at what it does, or at least better, on balance, than the alternatives. They also have benefited from a decades of expansion in the CG graphics industry. Between film, game, and TV, and now with the advent of 3d printing, there are always new copies of Zbrush to sell. It’s not like being just another modelling, rendering, or animation app, where there is a lot of competition between programs. Zbrush occupies a somewhat unique space for the time being, and until that changes, it gives them a lot of flexibility.

“Why” is harder. Could they charge for updates? Probably, although that comes with its own complications. Having the goodwill of your customers is a non-trivial commodity, especially in an age where it’s so rare, but I would never chalk it up to altruism. From years of observation I can only say that Zbrush is an eccentric program, made by an eccentric company who value being able to do things their own way and at their own pace. They are content to remain a certain size, and hire people who are the right fit for their philosophy and their unique technology, rather than just mindlessly swelling their ranks. Pixologic was founded and is populated by people who just generally do get off on the act of creation and empowering people in new and different ways to create free from the traditional constraints of technology. Perhaps they feel this model better allows them to do those things. As long as they’re able to make a buck doing that, they appear to be content.

In an industry of Adobes and Autodesks, Pixologic is simply an outlier that doesn’t suck. So long as their goals are sustainable and align with my own, I see no reason to look a gift horse in the mouth.

In an industry of Adobes and Autodesks, Pixologic is simply an outlier that doesn’t suck. So long as their goals are sustainable and align with my own, I see no reason to look a gift horse in the mouth.

All that.

I was thinking that exact same thing, almost verbatim, yesterday. Paying subscription based fees are like buying extended warranties…money for nothing. I for one have always appreciated the fact that Pixologic continues to provide free upgrades. It’s very rare in a world full of corporate greed and it’s what makes Pixologic unique. As they say, “The All-In-One Digital Sculpting Solution Designed for the Pursuit Of Art”. Thank you Ofer Alon!

I’ve just discovered that I can’t rename subtools in 2018 on my Windows 7 PC. Clicking Rename in the subtools palette brings up the little box but the existing subtool name isn’t in there like it should be (the text field is blank) and when I click in the box and try to type in the new subtool name, nothing happens.

It works fine on my Windows 8 PC, but not the Windows 7 one. Both of them are using the same interface and other settings.

Does this computer possibly have a high resolution display? If so, please right-click on ZBrush 2018 and choose Properties. Go to the Compatibility tab and make sure to turn on the check box for overriding high DPI scaling behavior. When you run ZBrush you will probably want to modify the Preferences >> Interface >> UI >> Buttons Size slider to scale things up for you. But when ZBrush has control of the action rather than Windows, your UI will work properly. :slight_smile:

I’ve just installed ZBrush 2018 and wanted to customise the UI. I’m new to this so could be doing something wrong but it looks like a bug.
I go to Preferences / Config / Enable Customize then I go to Preferences / Custom UI and it looks like this:
ZBrushCustomUI-Problem.png
ie. there is no text and nothing under Custom Palette. This is a new install with no customisation yet. Is anyone else on High Sierra having this problem?

http://docs.pixologic.com/user-guide/customizing-zbrush/interface-layout/custom-interface/

Hi, the empty boxes are there like this for everyone. Watch some YT tuts on UI customization.

Love the new features I’ve tried so far, but is losing pen/tablet pressure sensitivity a known issue?

  • I lost all the pen/tablet pressure sensitivity with the ZB2018 upgrade.
  • The tablet sensitivity is still working fine with other applications including ZBrush 4R8.
  • There is no size or z sensitivity. It’s just on or off like using a mouse.
  • The user-defined tablet area and user-defined keys work fine in ZB2018.
  • Doesn’t matter if toggle off zbrush Global tablet settings and use brush-specific settings.
  • The values of the global tablet and brush specific tablet settings look the same between ZB2018 and 4r8.
  • Within the Wacom driver utility, I added zbrush 2018 for application specific customization. I also then deleted all the application specific settings (i.e. my photoshop-specific and 4R8-specific settings): Photoshop and Brush 4R8 still have tablet pressure sensitivity, ZBrush 2018 does not.
  • I’ve rebooted Zbrush and my mac.
  • I have not reinstalled the wacom driver

UPDATED: Still not working, but I noticed that ZBRUSH 4R8 behaves the same way (i.e. no pressure sensitivity) if i toggle off “Use Tablet” in preferences menu. Is there a use-tablet config file or something it needs??

Any ideas?
Thanks!

Macbook Pro 15 inch, mid-2012
OS Sierra 10.12.6
16GB
Tablet: Wacom Intuos 3

Screen Shot 2018-04-26 at 3.35.39 PM.jpg

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Screen Shot 2018-04-26 at 3.35.39 PM.jpg