armyoflee: you did a wrong install: you simply didn’t deleted the previous zapplink plugin and/or you installed the new one not in the good location. Please, double check your installation.
For the others, can you check in About your Mac >> More information and in the default tab when the sytem info open, check if the 64 bits kernel and extension is at yes or no. And tell me the result 
I have a Mac pro tower running in 32 bits, the 64 bits kernel is at “no”. Does this mean that I need a 64 bits machine to run ZappLink? :qu: :qu:
No, you don’t need, we just try to find what can be in comon with the users which have problems of photoshop crash or empty documents with Zapplink. A 64 bits incompatibility was a clue, but it’s not the case…
Alright Todyo,
I’m following your sugestion and I just opened a support ticket. I’ve attached the crash report that Photoshop generates every single time I try to use ZApplink in a Word document I’ve attached.
But to recap:
Photoshop’s CS versions, NOT an issue…
32 bit or 64 bit Photoshop, NOT and issue…
Laptop Vs. Towers (2 + GB RAM,) NOT an issue…
Correct?
Hope this helps us!
Frank
Hi,
I just bought Autodesk Sketchbook Pro 2011. I am waiting the boxed dvd to arrive. For now I am using the trial of it.
In preferences I set default save document to .PSD (instead of tif).
In any case, Zapplink is not working.
When I used Zapplink my document is exported, and then imported into sketchbook pro. But in SBP it is dark for some reason. I draw a bright green line and then save. Back in Zbrush I am given the message ‘The Zapplink could not reload the external document’.
Thanks
Hi All
I am having the same problem with Blank Documents in Zapp Link. Also have submitted a ticket.
Plakkie - Dont know if you know this but managed to get ZApp Link to work (In a slightly annoying way).
If you cancel the new document dialog box, locate and open your TempZappLinkExport document manually then it will work if you save it. (but you have to do it every time)
Also, out of interest do you use 2 monitors? In the Photoshop dialog box the default size is the resolution of my two monitors? Could this be the fault?
Hope this helps
Chris
For those who have a blank document, setup your system to open PSD files by default with the application of your choice (Photoshop, Painter, Gimp, etc). then quit ZBrush, deinstall ZApplink, install it again, and on the first launch of ZAppLink, don’t select the target app, just do it like you already have select the target app: by default, ZApplink just do an “open” action, like you would double click on the file in your system and it should work.
Brandon: is SBP supports the masks? We didn’t try it, we have to check.
And for those of you who have a Photoshop crash on Mac OSX, we are investigating, but the problem is that we can’t reproduce the problem at all on our side, on all our Mac with Photoshop. Then all hints, information that you can provide us (and more important, if someone can finally make it working…) are welcome!
I don’t think so. The layering in SBP has just the basics, layers. It doesn’t have channels or paths either.
One of our dev tried today and SBP have a limited support of functions of the PSD files, which are needed. Then sorry, no way to have ZApplink fully working with SBP until this application fully support the basic features of the PSD files.
Thanks for checking. Photoshop is the way to go!
Totyo
I have followed your advice and this does not resolve the issue. ZApp is still unable to open a document directly and I have to manually open / save to update in ZBrush.
Thanks anyhow
Chris
I have tried ZappLink 4 with CS2, CS4 and CS5 and three of them crashed in OSX. Still no sollution nor guidance from the developers. 
the developers are on this problem… but the main issue is that we can’t reproduce this problem on our Mac. Even the temp files which have been provided by users which have these problems can be open without troubles on our side (including on non development computers).
I will be waiting for any good news.
Thanks,
Is there anyway to have zbrush run a best render on the image before it shoots it over to photoshop?
Hey guys i’ve followed the instructions to use zapplink… well when i push the button it opens photoshop with no problem. I use the work path to make a selection and then save it as mask for that layer. I save the document but back in z brush (4) [the OK unchanged-re check- return to editor] panel appears. No matter how many times i save the document i cant get it to work. Am i doing something wrong? plase help!!!
aha! i finally found the ZApplink 4 troubleshooting link. i posted in the Questions and Troubleshooting Forum. here’s the link to my question:
http://www.zbrushcentral.com/showthread.php?t=104952
i can get ZApplink4 to work in ZB4 until i try to pick the data back up in ZB. any help would be appreciated.
thanks!!
Hi!
I have a probem with Zapplink and layers in Zbrush.
Everything works good without layers but If I make a new layer in Zbrush and applink, after I re enter from Ps everything I did disappears after I accept the projection. In the preview it’s there but after it drops it disappears.
So is it possible to use Zbrush layers with Zmapper?
i’m not seeing any issues with layers in ZB4 with ZApplink4 on vista64 (my home workstation). i can bring in an old tool or just use the sphere 3d and then use ZApplink and the colors i paint in PS get picked up. i tried making layers, having them active and non active and Zapplink works fine every time.
the only time i get this bug where ZApplink doesn’t work is in Windows 7 64 bit with ZB4 and ZApplink4
Oh, I have win 7 64 bit and Zb4.
So is there a workaround?