ZBrushCentral

Questions and Troubleshooting for ZBrush 3.5 Windows

ZBrush Usage Questions
#203

I got the download but I get the following anyone know how to get it to exe?
xp home 32bit

Images2.jpg

Please go to your Start Menu>Run and type dxdiag. This will launch the DirectX Diagnostic tool. There’s no need to run the tests. Just wait until the green progress bar finishes and goes away. Then click the button at the bottom middle of the window to save the information. This will create a text file wherever you’d like. Submit a support ticket and upload that file.

The file has no personal information. It is simply the easiest and most accurate way to get a detailed look at your system’s hardware and drivers. We will compare these files from people in your situation and will hopefully be able to find the common thread that is resulting in this issue.
–aurick

#204

Spaceman - that´s the same exact thing I´m getting when I double-click zbrush.exe. If you read couple post earlier, you´ll see what procedures I´ve gone thru with no luck… spaceman, if that´s really the same thing I have, I can only tell you that you´re one poor little bastard… like me… :cry:

Please go to your Start Menu>Run and type dxdiag. This will launch the DirectX Diagnostic tool. There’s no need to run the tests. Just wait until the green progress bar finishes and goes away. Then click the button at the bottom middle of the window to save the information. This will create a text file wherever you’d like. Submit a support ticket and upload that file.

The file has no personal information. It is simply the easiest and most accurate way to get a detailed look at your system’s hardware and drivers. We will compare these files from people in your situation and will hopefully be able to find the common thread that is resulting in this issue.
–aurick

#205

I’m getting nothing but that window - it has not open once yet.
I have tried the vcredist_x86_VS2008_sp1

and to add
xp home 32bit sp3 all updates current

#206

same here… never seen zbrush 3.5 running. Only before I installed vcredist_x86_VS2008_sp1 I was getting different message. Ever since I installed it, I get what you do.

edit:
running on: WINDOWS XP Pro SP2
CPU: AMD Athlon XP 2500 +
GPU: geforce fx 5200 (128 mb)
RAM: 1 gb + 512 mb
motherboard: ASUS A7V8X-X

#207

ok
I thought you got it to open a few times.

#208

[quote=“SpaceMan”]
I got the download but I get the following anyone know how to get it to exe?
xp home 32bit

[Images2.jpg](javascript:zb_insimg(‘157790’,‘Image7.jpg’,1,0))

Attachments

Image5.jpg

Image6.jpg

Image7.jpg

#209

SpaceMan - yep. that´s it. very same parameters here. at least I know that it´s not me, although I´m really sorry you´re screwed too :wink:

#210

ok Support I edited - delated the post on the other posts and posted here as you requested - see post 206.
If neede I can screen capture mod2 - it is very long and woild be in sveral captures as there is not way I can find to copy/paste from that window.

#211

Doesnt work here either. Fibers active in render menu, and all the fiber settings, like density, etc, maxed.

#212

lol hope not - hoping support has a fix for it.:slight_smile:

#213

In version 3.1 under alpha the DE Options…where did it go in 3.5?

Thanks

John

Displacement Exporter is a thing of the past, along with Multi-Displacement 3. You will now find the options that you need – including 32-bit map export – in the Tool>Displacement Map menu.
–aurick

#214

Javascript IS NOT Java.

Look under settings in your browser, and see if Javascript is enabled. Also, if you are using a really old browser, try upgrading.

#215

hello. wondering when the demo version will be brought up to 3.5? would like to try the hardsurface brushes.

this is the right place to ask i hope.

thanks.

#216

Sorry if this has been asked and answered before. I bought zbrush for a mac but at the time 3.0 was out only for the PC and pixologic let me use it for the PC until the mac version was released and then I shifted my license back to the mac.
I have now received an email to download 3.5 for the PC version this time again, so my question is if that is OK to go ahead activate it and use it until the mac version is released. I have already used the link to register and download the software but have to yet install and activate it.

The temporary PC licenses that were given to Mac users waiting for ZBrush 3 on the Mac are not eligible for upgrade. Unfortunately, some links were mistakenly sent out to such users. Please do not redeem the link. Instead, submit a support ticket so that we can purge the link – ensuring that you’ll get the upgrade to 3.5 for the Mac.
–aurick

#217

Same experience, same question. I haven’t downloaded yet, but am curious if I’ll be able to run 3.2 (OSX) and 3.5 (PC)? or have to surrender the use of one. I’m hoping OSX 3.5 is only 8 weeks away, but who knows.

#218

… might be a bad time to ask (all about time zones & sleeping habits), but:

can anybody tell me - please - if cleverbridge is still sending mails? Thank you!

EDIT: forget my question, just seen it in the general support note: all mails are sent (well, all minus one, from my point of view).

#219

I’m not sure if anyone has come across this or mentioned it yet but when you’re in the projection master and you try to use the line tool or the DragRect tool. I lay down the first line then when i try to switch to move or scale to edit the stroke i just made the tool will pop over to the Dragdot brush and mess up the stroke.

#220

Hey guys,

Can someone please let me know if you have to be on the internet while using ZBrush?

I’ve seen a couple of people asking this and I’m concerned as I travel A LOT!! and my laptop will not be connected to the web through most of this.

Thanks.

#221

I am currently locked in a endless circle of strange bugs and errors. Hope you can help me.

Firstly, I can’t activate my newly bought Zbrush 3.5 using the the web activation. After filling in all the details, all I get is the page saying something like: This page is only for activating Zbrush 3.5 for Windows… I have already tried repeating the procedure something like 6 times with no success.

I know I should send a ticket about this issue to the new support center. But here comes the funny part - I still haven’t received the account confirmation email from the support center so I can’t do anything. It’s not like I did it 5 seconds ago :slight_smile:

I know guys your servers are under a big pressure right now but I need to finish a job and still don’t have my new shiny tool to do so.

I you need my full details ( ref number, serial etc ) just PM me or send me an e-mail.

Thanks.

#222

No, you only need to be connected when you activate ZBrush by ‘web-activation’.
After activation, web connection is no longer needed. However, we finding that in some system, when the Internet connection is off, ZBrush is getting a different system identifier that does not match the one ZBrush was activated with. We are working to resolve this issue as soon as possible.