***Announcing ZBrush 4 for Windows And MacOSX

[soontekk]

aye

[xeno3d]

Release the hounds!! Well, at least the new features and vids

[maxmax20093d]

omg its Monday 9th Aug - omg

[system]

That’s not for the special edition box.

F*ck!, you’re on right!!.

My reign for a special edition box!.

I have too the cleverbridge info of Zbrush 3.1 purchase, I don’t think that gonna be necessary change it, after all, doesn’t matters you be customer of 3.5 or 3 or 3.1, being customer should be enough… and anyone should take neither our own cleverbridge number (3 or 3.5 ones), so if it was important, I would expect a clearing about.

Almost nine o’clock in LA. Time to awake!.

[system]

kk, let the e-mail refresh button pounding commence:lol:

[system]

If you never upgraded to 3.12 for Mac or 3.5 for PC: you will not be included in the list of automatic upgrades. Please submit a Support ticket and choose the Upgrades department. In your ticket, include any information that can help us locate your old account

[rfirman]

QUESTION- Can zb 3.5R3 ztool files load into zb 4.0?

[system]

Simple answer, yes. Not backward compatibe though, as far as I know

[aurick]

I just checked my account info on Cleverbridge and it still shows my reference number and serial number from 3.0

So, I looked up a recent email (from Nov. 2009) when I needed to reinstall 3.5r3 and got the info from there. The serial number in the email does not match the serial number at the top of my ZBrush screen. I don’t know what to enter on that page. Anyone have an idea???

We have a knowledgebase article [COLOR=White]HERE that should cover all eventualities. Don’t worry about what your Support account might currently show. If you currently use ZBrush 3.12 or higher then you will be sent the upgrade instructions. The only way you would not receive them is if your email address has changed since you got your current version, and even then only if you never notified Support so that we could update your account. In that case (which should be quite rare) you will need to submit a support ticket next week, after all upgrade emails have been sent.

Please keep in mind also that the servers are lighting up like Christmas trees with all the site hits today. Pages might take longer than usual to load, and the sites may occasionally go down unexpectedly.

[sadicus]

…no sleep tonight!

[system]

…so where does the ZB4 info show up, Latest Download Files?

Right now you can see it clicking on the link Aurick just posted.

You can see it in the down part, “Latest Knowledgebase articles”

[Shadowcaster]

Ticket what ticket?

LoLz I can’t even access my support account servers down :lol:

[rfirman]

Mark Jones- thanks man

[SpaceMan]

Any word about posting the ZBrush 4 Beta Testers Images
post yet?

[prophet74]

I’m not sure if this is the place to post this, but I purchased ZB4 Saturday night. I registered on the “support center” and haven’t received an email verification from the registration, so I can’t login. Things like this usually come right through. Is there a wait time on creating a support account?

[KittyLover]

I’m not sure if this is the place to post this, but I purchased ZB4 Saturday night. I registered on the “support center” and haven’t received an email verification from the registration, so I can’t login. Things like this usually come right through. Is there a wait time on creating a support account?

People from Pixo check the forum regularly so you should be okay, but otherwise I guess you can post in this forum : http://www.zbrushcentral.com/forumdisplay.php?f=83

[prophet74]

People from Pixo check the forum regularly so you should be okay, but otherwise I guess you can post in this forum : http://www.zbrushcentral.com/forumdisplay.php?f=83

Thanks…posted.

[Shadowcaster]

I’m not sure if this is the place to post this, but I purchased ZB4 Saturday night. I registered on the “support center” and haven’t received an email verification from the registration, so I can’t login. Things like this usually come right through. Is there a wait time on creating a support account?
That’s just odd, some of us however didn’t buy direct but rather through resellers. The place of purchase should have sent you an email straight away, I remember buying 3.5 and receiving 4 emails right after purchase lol. If you have a support account send a ticket, but don’t address it as “Upgrading” or “Z4” rather something like “Request Assistance New Purchase” hope that helps.

[system]

I’m not sure if this is the place to post this, but I purchased ZB4 Saturday night. I registered on the “support center” and haven’t received an email verification from the registration, so I can’t login. Things like this usually come right through. Is there a wait time on creating a support account?

Don’t worry, all will go ok. Its only right now pixo haves a mess considerable. Be patient.

[prophet74]

That’s just odd, some of us however didn’t buy direct but rather through resellers. The place of purchase should have sent you an email straight away, I remember buying 3.5 and receiving 4 emails right after purchase lol. If you have a support account send a ticket, but don’t address it as “Upgrading” or “Z4” rather something like “Request Assistance New Purchase” hope that helps.

I got an email from Cleverbridge with my Reference Number etc., my issue is that I registered on Pixologic’s Support Center and haven’t received an “account creation” verification email…to confirm the actual email address.