I have always been under the impression that at most the developer count is 2; pixolator and perhaps someone doing the less intensive ‘grunt’ work (such as coding the ui toolkit and what not). This is all besides the point. I get the distinct impression that we are being ignored.
I have worked as a developer before, and I know it can take a long time to get these sorts of things done. This isn’t about development cycles, its about communication. The last time Pixologic said we would have new information ‘soon’ was 8 months ago. Now Siggraph is well underway and Maxon, Avid, Alias, Newtek, Luxology, AutoDesk, NeverCenter and several others have made press releases concerning the new stuff they are showing. The best we have gotten from pixologic is a promise that ‘soon’ something would be posted on zbrushcentral. Their definition of ‘soon’ is very flexible it seems. The mac port of Z2 was meant to follow ‘soon’ after the PC version (1 year), the Z2 demo was meant to be released ‘soon’ after the Mac version of Z2 (still hasnt happened over a year later) and we were supposed to have more information here on zbrushcentral about the 2.5 update ‘soon’ after the original videos were posted. That last ‘soon’ is 8 months and counting. All the while every other major 3d software vendor has managed to update their websites/make press releases and get to siggraph at the same time.
I am sure the Pixologic guys were busting their tails at siggraph and thats good, but that dosn’t change the fact that they have repeatedly conducted themselves in way that can only lead me to believe that they regard their ‘ordinary customers’ with ambivalance at best.
Believe it or not Pixologic is hardly the worst offender in this respect. I have waited patiently on software vendors in similar circumstances FAR LONGER than I have with Pixologic. I feel like a broken record but this is not about development cycles, its about broken promises and poor/hardly any communication with customers.
What makes you think it’s ‘almost here’? I have seen no indication of that, only that we will ‘soon’ hear an update on its progress. Given Pixologics definition of ‘soon’ that means we might get a post from Pixolator in 8 months that simply says ‘were still working on it guys, it will be done when its done, see you in 8-16 months for the next update.’
I would wait 2-3 years for a new version, patiently, if I had any indication whatsoever that Pixologic gave a flying leap about making its customers feel like they are important and that their patience is appreciated. A monthly update, even if only it said something like ‘hey, we are still working on it, Pix has been grinding away at the new skinning code the last few weeks to make it just perfect. We will keep you posted.’ would go a long way. I know I am not the only person that feels this way. I was speaking to someone the other day who owns 3 licenses of Z2 who shared my concerns. It seems he dosnt frequent Zbrushcentral for reasons such as these.
‘I will believe it when I see it’, and I don’t expect to see it anytime soon. This is the last I will say on this subject as I suspect my posts will be deleted anyway and I dont want to seem like I have an axe to grind. I am merely a disgruntled customer airing a greivance in the only way that I feel has the slightest hope of being effective.
regards,
Xarf