ZBrushCentral

Zmapper Crash

Hi all, this is my first thread here on the Zbrush forum. I’m currently learning ZBrush and am using the free trial. Uppon using ZMapper I hit the button and the software simply crashes. Any ideas?

Are you using the ZMapper that’s installed with 3.1? Or did you download and install it?

What are your system specs? What graphics card are you running? How many polys is the model? Does the model have UV mapping, or are the UV’s disabled?

Hi aurick, thanks for looking at this for me. Yes I’m using the ZMapper that installed with 3.1.

I’m running Windows XP Home. Pentium® D CPU 2.80GHz, 1.00 GB of RAM. My graphics card is an ATI FireGL V3100 (twin screen).

I’ve tried it with a basic box created within ZBrush so not many polys and also a model from max that has UV mapping applied in Max. Not sure how to disable the UV’s within ZBrush.

I hope all that makes sence, I’m not hugely technacly minded to be honest so I hope I’ve answered properly.

Thanks again for your help, it’s greatly apreciated!!!

First thing is to go to the Tool>Texture menu and press the Uv Check button. Does any portion of the model turn red? Does the resulting texture look like it should? A model that has no UV’s or really bad UV’s can crash ZBrush as soon as a texture is applied (which is one of the things that happens when you enter ZMapper).

If the problem is not with the model’s UV’s, then the other possibility is the display. I run dual monitors, and with my newest card I’ve run into a problem where ZMapper won’t run as long as the second display is active. This happens with some other OpenGL programs that I run, as well. OpenGL just becomes really flaky with dual displays in certain configurations.

Hi aurik, thanks for your reply. I’ll try this with a simple spere straight from the start page of ZBrush. I’ll hit Tool>Texture menu and press the Uv Check button. Part of the sphere turns red. If I try and hit ZMapper now it tells me a normal-map cannot be generated for the highest subdevision level so I crank this down to 1. I hit ZMapper again and I get a “Multiple (#2) UV-Regions Detected” pop up giving me some instructions up until part 2 of instruction 2 where it tells me “In the top shelf - Turn on frame” Unfortunetly I don’t know what this means. I don’t know if I’m barking up the wrong tree by trying this but at least it’s not crashing at this stage.

I’ll have a go at turning off the second dispaly however having tried just now it won’t seem to allow this as I get the following error “Your selected configuration is not available, since a portion of your extended desktop would not be visable.”

Not sure what to try now :frowning: