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Zbrush undo function through a hotkeys doesnt work anymore (FIXED)

Need help, i’m using zbrush for a month, everything was worked fine but today while sculpting for no reason the ctrl+z (undo function) stoped working, or, it may work when i move with the camera arround the object but immediately will stop to work again. I’ve tried to set the undo function to a different key and no help either. I’ve tried to google, but found nothing… tried also pc restart, reinstalling zbrush, no help… it’s incredibly annoying… has anyone encountered this? thanks

in short: the undo function through hotkey works, but incorrectly, it behaves like it’s bugged… clicking on undo from menu works without any problems, but if i do use it through hotkeys, be it ctrl+z or any different that was customized for it… it will work only if it wants or it may not work at all…

Reinstalling Zbrush should have fixed this, but you’re welcome to try to delete your startUpHotkeys file and restart Zbrush.

C:\Program Files (x86)\Pixologic\ZBrush 4R6\ZStartup\HotKeys

If that doesn’t fix it, then I would submit a support ticket to Pixologic and see if they can help.

Add the following lines to your “StartupHotkeys.TXT” file in the directory beta_channel mentioned then save the file.

[EDIT:UNDO,634] // Ctrl+Z

[EDIT:TOOL:UNDO,634] // Ctrl+Z

[EDIT:REDO,890] // Ctrl+Shift+Z

[EDIT:TOOL:REDO,890] // Ctrl+Shift+Z

None of this helped guys ;/ thanks for the tips!

Look in C:\Users\Public\Public Documents\ZBrushData\ZStartup\Hotkeys directory for the “StartupHotkeys.TXT” file. If you have one in there, then edit it as I mentioned above.

Yes, as zber2 says you need to edit the “StartupHotkeys.TXT” that is located in the C:\Users\Public\Public Documents\ZBrushData\ZStartup\Hotkeys folder. Create the file if necessary. If you have the same file at ZBrush 4R6\ZStartup\HotKeys then delete it as ZBrush won’t be using it.

http://docs.pixologic.com/user-guide/keyboard-shortcuts/defaulthotkeys-file/

UPDATE: FIXED

I had 2 StartupHotkeys.TXT files, first one was located in the root folder of the Zbrush and the second in the /Users. Removed the one from the root. Edited the remaining in /User as you mentioned and fixed!

[EDIT:UNDO,634] // Ctrl+Z

[EDIT:TOOL:UNDO,634] // Ctrl+Z

[EDIT:REDO,890] // Ctrl+Shift+Z

[EDIT:TOOL:REDO,890] // Ctrl+Shift+Z

Appreciate the wilingness guys!
Thanks!