Anyone who has not received a response from Element 5 within a reasonable amount of time should contact [email protected]. Be sure to explain that you’ve already tried contacting E5. Include your order ID number as well, if you have a record of it.
I’m trying to request a beta key, and emails to both [email protected] and [email protected] are getting kicked back to me. This is happening with both my personal (free) email and my work (not free) email addresses.
[email protected] – I, too, got an immediate bounced email from that address!!! And I have my own mail server and domain, nothing suspicious about my email which should cause any bounce. Grrrr.