Virus protection blocks zbrush accesing essential files, how to fix?

i got this: sorry, an error has been encountered while writing to a file. This is possibly due to an active virus-protection program that prevents Zbrush from accesing essentials files. how to fix?

Hello @kali_L Welcome to ZBrush Central!

You have to make ZBrush an allowed app in your anti-virus software. If you don’t know how to do that, you will have to Google your specific anti-virus program for instructions.

Hello @kali_L ,

There’s not enough information here to advise you. Please contact Pixologic Support for technical issues with your ZBrush installation. Technical support for ZBrush is not provided over the community Usage Questions forums.

Thank you!