ZBrushCentral

Thread Regarding Maxon Transition

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#180

Your subscription is grandfathered as a six-month sub. It can’t be edited by you to have new payment information, so when you cancel it or it fails to renew, that will be the end and you will need to purchase a new license. (Maxon has monthly or annual subs, but no six-month subs.)

During the month of September, your subscription billing will be moved from Authorize.net to Digital River. In most cases, nothing will need to be done by you for that to happen. When it does take place you will receive an instructional email.

Before your subscription renews, you will need to install ZBrush using the Maxon App. That way it will be able to use Maxon’s licensing system and see the payments being made there. Your legacy installation will stop working the day that the renewal happens because the legacy system can only see Authorize.net’s billing.

#181

Ok, so for now I installed Maxon ZBrush as unlicensed. Will my subscription about stay unchanged?

#182

When your subscription is migrated, the Maxon App version will be able to start working. Until then, continue to use the legacy installation.

#183

What about the cost? I expect the cost to be locked to the existing contract.

#184

Hi Aurick,

Can we keep our perpetual ZBrush 2022 license and still use this offer to sign up for Maxon One or will we have to surrender our perpetual?

1 Like
#185

The price of the subscription is not changing.

#186

See FAQ Regarding Maxon Email to Legacy Perpetual License Users - ZBrush (pixologic.com)

#187

Thank you - I see the answer is yes.

I am also pleased to see perpetual licenses will be able to be upgraded. :crossed_fingers:hope it’s not prohibitive.

1 Like
#188

I thought maxon was some elaborate phishing attempt aimed at absconding our licensees when I started getting mail from them.
Somehow this seems worse since spam blocking them isn’t going to be as useful as I thought.
Sending me an email asking for username, license number and all the other information I (and I hope everyone else) learned decades ago to never give out with no warning from Pixologic says a lot about them, and none of its good. Stupid is the word that springs to mind.

So…
What happens if I don’t make an account with them?
What happens with KeyShot?
Good god, did they get Sculptris too?

I have what I think is the latest ZBrush, I have KeyShot, I have (and still use and love) Sculptris, and I’ve got Blender.
Do I need anything from them really?

They are going to have a hell of a lot of work getting me past all this. I don’t want or need subscription services, I stopped using PhotoShop when adobe made that mistake and I don’t see me wanting to change that any time soon.

I really don’t have the time to think about these people frankly, this just sucks as near as I can tell. More cooperate takeover crap is all I’m seeing here and I don’t think I want anything to do with it.;

1 Like
#189

I’ve tried unsubscribing to these Maxon migration spam emails,
They wanted a reason why I unsubscribed.

This was my answer:
I don’t want to be reminded of Zbrush/Pixologic/Maxon ever again.

Unfortunately, I’m still getting their spam.

1 Like
#190

Put the notices in your spam folder and set up your email account to spam that address. I use GMail and it’s fairly simple to do.

#191

Everyone, go get your last update now. It seem that this will be the final one!!!

#192

Thanks for the heads up! :grin:

Question for those in the know. How would one actually download the full exe in case they were switching to a new computer? :no_mouth:

#193

For all legacy licenses, My Licenses continues to be your one stop shop for downloads and license management.

3 Likes
#194

Thank you Aurick! :grin:

#195

So is 2022.0.7 the last free upgrade for Perpetual/ Legacy Licenses?

#196

For all perpetual licenses. As of the end of 2021, all perpetual license purchases became for that version, only. Bug fixes are permitted, but new features require a paid upgrade.

The difference for legacy customers is that all such customers are upgraded to ZBrush 2022 automatically regardless of which version they originally purchased as that was the entitlement under Pixologic.

You can stay with ZBrush 2022, purchase an upgrade to ZBrush 2023, or switch to a subscription. Basically, it follows the same industry standards that other software developers follow when it comes to perpetual licenses. :slight_smile:

#197

Ok, I see. Thanks! And just making sure I understand, the Legacy type of license is the Subscription version?

#198

No. Legacy licenses are perpetual licenses purchased through the Pixologic systems.

All subscriptions have been migrated to Maxon’s billing and therefore are not legacy, even if they were originally started under Pixologic.

Similarly, legacy perpetual licenses that are upgraded to ZBrush 2023 or later will at that point be under Maxon’s systems and will no longer be legacy either.

#199

Got it! Thanks!