ZBrushCentral

The New SUPPORT CENTER (Live!)

ZBrush Usage Questions
#21

A sweet piece of support upgrade by Pix I found my emails regarding my past 2 purchases and all has been registered with the new system with no problems at all.
This will be even greater when the up and coming updates are released.
Sweet Sweet Sweet :slight_smile:

Thanks to the Pix team,

#22

I am very happy with this new move by Pixologic.
After entering my data (luckily I know where I had put them) and confirmation, I had no problems logging in.

(PC, FF3)

thanks for the good work!

#23

so cool

#24

look like so cool

#25

:wink: :wink: :wink: :wink: :wink: so cool very good

#26

Does this mean you wonā€™t answer questions in the troubleshooting forum anymore? I do like the idea of suggesting articles while writing a request.

#27

Hello,

I have been trying at least a dozen of times to register in the support center and always get the ā€œpage can not be openedā€ message, in Safari, Firefox and
IE.
Is there something wrong in the register department?

rolilli,

#28

We get new registrations every day. Thereā€™s nothing at our end preventing it.

#29

Thank you for your quick reply Aurick, I will try to find the cause over here :frowning:

5 minutes later, it went smoothly from the first try, I tried an other Email address and bingo!

#30

Here is a model I made of harley quinn. If you want to see more of my work you can go to my website at http://joebo83.blogspot.com/2009_01_01_archive.html
. Hope you like the models.

#31

Definitely a step in the right direction.:+1:

Walter

#32

After a corrupt motherboard (nothing to do with zbrush) I am left with only the pop code I received after purchasing zb2 in 2004. I would like to create a support account but need a Cleverbridge reference number and a computer serial number.

After searching here and google the phone number I am getting for Cleverbridge is not connected :49 221-355 044-15 (Europe). Also with a +(0) in front. I am calling from Holland. Any help appreciated.

Cheers Chris

#33

Hi Aurick, I would like to know if I am registered, as way back when I bought V2 with the option to upgrade for free to V3 I had a few problem, but it eventually worked, now that we are approaching V4, I am starting to panic again, as the original guys I bought it through, no longer do the distribution and I have had word from the new guys after contacting them in South Africa?

Regards Ziggy

#34

Register at http://support.pixologic.com. Provide your cleverbridge reference number and serial number for ZBrush 3. Thatā€™s all you have to do.

If you donā€™t know those items, then after registering on the site submit a ticket and provide info that we can use to look up your account. Weā€™ll then send that info to you.

#35

Glad to hear it Im thinking that I may try to upgrade my little system in January.Now if I can only get the corporate big-wigs to support PHP and mySQL, Id be happy, my team would be happy, the 2500 people I support would be happy, and we could have a solution that does not cost 500,000 :slight_smile:

#36

Are support tickets answered on a Sunday?

And what time zone is the system operating from?

Thanx,
Helen

#37

hi all

I have a problem with the script for light shade, I get the error ā€¦ā€œinternal error .\AFile.cpp Line:595ā€
ā€œUnable to open/Create a FileC:\Program Files\Pixologic\ZBrush3 emp\colormap.psdā€ā€¦but already have a ā€œTempā€ folder but the problem was always something what can I do to correct this problem, the version 3.0:cry:

Frontlaus

#38

Iā€™ve been trying to import an .obj (268MB) in to ZBrush 3.5R2. I am running Vista 64 bit, on a 2 quad Xeon cpuā€™s and 4 GB of RAM. Every time I try, it crashes the program. Has anyone experienced this problem? Could it be that the file size is too big for ZBrush to handle? Any help on this matter would be greatly appreciated it.

#39

Skeleton
Where is the obj coming from? If it was max then I know you can check if there are ratā€™s nests in there via xview. Is the obj uved, sometimes overlapping uvs will mess zb up as will a mesh with errors. Lots of tris? Could be alot of things other than the power of your comp.

Cheers

#40

Skeleton
Where is the obj coming from? If it was max then I know you can check if there are ratā€™s nests in there via xview. Is the obj uved, sometimes overlapping uvs will mess zb up as will a mesh with errors. Lots of tris? Could be alot of things other than the power of your comp.

Cheers
A friend of mine, was able to open it using MODO 401. From there he exported all of the objects as OBJā€™s again. Then I took those and imported them into ZBrush and they worked. Thanks Kanga.