ZBrushCentral

Surface Pro 2017 drag snap lag issue

ZBrush Artworks
#1

Hi there I am experiencing a drag snap lag issue in Zbrush. Here is what happens in detail.

When using the move tool and trying to drag no movement will be detected in movements below 2mm, its only after you past that threshold where movement will be detected but it suddenly snaps around 1-2cm forward. However when using the mouse every small movement is detected when clicking and dragging and there is no sudden snap.

I remember experiencing this before on wacom devices and all I had to do is disable something like “TabletServicesWacom”. But this option is no longer available in the Surface 2017 and the most updated Windows 10.

I have turned off the other features like, pen flicks, click and hold, etc. And the pen behaves flawlessly without the snap lag in Photoshop, its only in Zbrush where I am still experiencing this.

I hope some of the zbrush technical staff can see this and help to address the issue. Thanks in advance for any help in this issue!

#2

I have the same problem. it is like a 1 second lag, before the move actually happens.
It must be related to the MPP (microsoft pen protocol) , since the problem is not there, when I connect a wacom intous 3 to the tablet, and use that instead.

#3

I hope someone from the Zbrush technical team can look into this. I’m sure there is enough of an audience using surface pro’s to make this an issue to consider.