I finally decided to install V2019 on my Wacom Mobile Studio Pro. I have 2018 and 2019 running fine on my main desktop computer. Both are running Windows 10.
After I deactivated V2018 I got a message that it is deactivated, but that there is still an active version on this computer. There is nothing active on the MS pro, but when I look at my licenses online I see that I have two seats active- the MS Pro license is still shown as being active. Any chance the V2019 install would work anyway? Or do I need to submit a ticket to get the V2018 license fixed?
Thanks
Both ZBrush 2018 and 2019 use the same serial number. What I would recommend is to use the deactivation feature on My Licenses to remove the MS Pro activation. Then install and activate 2019 on that computer. If you wish you could then activate ZBrush 2018 again, which the system will allow since it’s the same computer.