Need help using ZAppLink with high res files

system · July 12, 2011, 8:53pm

I’m trying to use ZAppLink 4 so I can texture a model in Photoshop (CS5) and whenever I try, I get this message:
“Plugin Note: memory could not be allocated.
ABitMapAllocate”
and when I hit OK I get this error message:
“error encountered while attempting to launch external editor”

If I half the resolution to 4k it DOES work but I need it at 8k or I’ll lose my gig!!! ANY ideas/suggestions/crazy thoughts would be SO appreciated!

My computer specs are:
Mac OSX 10.6.8
Processor Name - Quad Core Intel Xeon (64-bit)
Processor Speed - 3 GHz
2 Processors / L2 Cache (per processor) - 12 MB
Memory (RAM) - 8 GB / 800 MZh
Bus Speed - 1.6 GHz

When I use Activity Monitor with both Photoshop and Zbrush open:
Free space: 5.00 gb
Wired: 521 mb
Active: 860 mb
Inactive: 1.4 gb
Used; 2.74 gb

Many thanks, Jana

beta_channel · July 12, 2011, 10:03pm

Is Photoshop already open when you run zapplink?
How much scratch disk is allowed for Photoshop?

system · July 12, 2011, 11:40pm

I’ve tried it both with Photoshop open and closed. And the scratch HD disk that Photoshop is using is 490 GB - is this not enough?
Thanks for your response.

system · July 13, 2011, 12:42pm

thanks for your response-

beta_channel · July 14, 2011, 6:59am

scratch disk is high enough. I don’t have a problem sending large images to Zapplink.

I just checked this on my work computer and I also drop out when trying an 8k image.
I would submit a support ticket about it.

Is there a way you can work in 4 zapplink files to achieve the save result?