ZBrushCentral

Mac News (Unofficial) (update on page 15)

It is very interesting that so much attention is being requested to percieved inadequacies in the philosophy of the Zbrush user interface…on a thread that is about the Mac version release.

We already know that the Mac version would look pretty much just like the PC version. There is no interface feedback to give that is Mac Port specific.

It seems that a philosophical ruleset is being demanded from the generous provider of a world-beating, revolutionary tool, by an engineer from a company who makes a decent, but rather paint-by-number interface tool. It’s a nice package, and the interface is clean, but it’s safe and conformist, too.

This thread is about the Mac port. Since we’re so concerned about the reasons why we should do things differently, maybe we should mind our own actions. You could easily have posted this somewhere that it might do some good, and be on topic, while you were trying to convince everyone on the Mac Port thread to demand a different interface from Pixolator.

Hello? Please take this elsewhere.

Agreed (mod) should move these posts to a seperate thread.

I use a lot of UI’s in my workflow- Maya, zB, AE, FCS,
Adobe CS, Logic, NI’s, to name a few… and customization
is huge. If it’s not a problem of customization, then it’s a
problem of tools themselves, or workflow within the app.

This leads to… unless you know the tools, customization
won’t help you. Don’t worry about the bg color or where
the pencil is - just learn what the tools do, how to use
them and then you as an individual will be able to suit
the UI to your needs and work habits (a beautiful thing).

Gotta keep in mind that these tools are revolutionary,
it’s NOT going to look like everything else because it
doesn’t work like everything else - it’s new, and it’s
tools and arrangement reflect this.

Get in there and get your hands dirty, you’ll never look back.

ZBrush for powerpc

ZBrush for powerpc

ZBrush for powerpc

… I hope. :rolleyes:

Hmmm! Perfect silence… it’s quite worrying. :rolleyes:

Ok, I will say what I think: by my humble point of view Pixologic should give us a universal binary Zbrush 3.2.
Eliminating Powerpc users, without a timely notice and after almost a year of LONG waiting, would be really sad and unfair.
I hope that pixologic will be correct and smart: they should give us a UB release, and then announce that ZBrush 4 and following releases will be only for mac intel.
THIS would be fair and honest toward mac customers.

By the way, everybody out there give us universal binary releases, without long waitings and without differences in treatment between mac and pc users. I really don’t understand all this difficulties by Pixologic.

I prefer to buy software and not to waste my money in hardware, if it’s possible. My Powerpc, with 8 GB RAM is a good beast and works like a mule.
So I don’t like to spend almost 7500 $ for a new Mac, without a real need.
On the contrary, I adore pixologic products and I spend a lot of money in software, every year. I’m, maybe, the ideal customer for a software house, and they are neglecting my expectations. And maybe I’m not the only one.

In the meanwhile I’m orientering my pipeline toward other softwares, it’s sad but true, and of course I’m meditating about a new Mac.
But If I do all these economic sacrifices, it’s not so clear that I will pay other bucks for interminable waitings and uncertain support.
I consider a software investment by many points of view. I need not only quality, but timely and clear communication, and a good support too.
A fantastic software with a poor hardware support and lack of communication with customers, can become poorly convenient in real life, especially in the long period.
So Pixologic, I hope in your common sense: I appreciate very much your work and your efforts, and I adore your software too.
I hope to continue with ZBrush for a LOOONG time, but I need more certainties, a clear and timely communication and a convenient support for my hardware.

I think people should just calm down, and wait and see… Do not shoot the bear before the bird is in the hand… or … eh, nevermind that …

Anyway, all the complaints, and noone know anything for sure.

That’s the point :confused:

Looks like they ran in to a show stopper. Not surprising. I really appreciate the commitment to quality control, though.

I am not real happy with the level of communication. No offense, Aurick.

I feel Pixologic needs to really level with folks and communicate ONGOINGLY and not through a forum thread that’s buried.

If you’ve run into a road block, how about an update? A new possible delivery date? This is how you clean things up when you fail in a business environment. Recomitt and tell us when you’re gonna get it done. Keeping silent is just more gasoline on the fire. Don’t just half communicate.Tell the truth, ongoingly. Regardless, your integrity is on the line. You guys need to learn this.

I know Mac users are unhappy about the silence. I am not the only one.

I am someone who’s lived for a while (I’m 57) and I know how to be patient.
I also know if I told someone I’d be making a deadline and failed, I’d be out of a job fast. Yes, in business things happen. But this situation is a known quantity, 9 months and counting since the release of 3.0 is a LOOOOONG time in the current business environment. The parralells for OSX is a kluge at best.

However, someone half my age who is really trying to make his mark in the 3D sculpting world and happens to be a Mac user, I can understand how frustrating this can be. Using ZBrush with Parallels doesn’t cut it when your CS3 is OSX. Zapplink is a very important workflow consideration. But windows Z 3.0 on a mac doesn’t justify the investment in another CS3 license.

I wonder did Luma pictures get parallels for all there OSX seats. They’re a Mac shop that Pixologic took great pride in touting Luma’s work on Underworld Evolution using ZBrush. I bet those guys aren’t real happy with no Mac 3.0 in their workflow, and Pixologic knows it.

I’d think Pixologic needs to really consider getting an A-list publicist working on healing the wounds caused by this.

Also, a lot of other software is marching into the marketplace. Silo has displacement paint tools that near Zbrush in power. It’s very inexpensive. Modo has great sculpt and paint tools. Disaffected users can change camps very quickly.

Customer service, flawless ON-TIME execution and integrity are bottomline requirements to remain successful no matter how great yor product is. Clear forthright communication is paramount. Without these qualities brand loyalty is VERY hard to generate and maintain.

Pixologic has a great product. It’s not perfect. To remain best-of-class the above-mentioned attributes need to be added to the mix.

Whereas I contend that Pixologic still needs to say less. Since the inhumanity bourne by some of the responses they get when they say stuff always seems to void a fragment of the fondness I feel toward my fellow man. And what kind of a price is that? :stuck_out_tongue:

As a ZBrush user for many years I can understand the frustration as I don’t have a native ZB on my Mac either.

But seriously wouldn’t you rather have an uber smooth bug free ZB3.1 & wait a little longer or have it now full of bugs with tools not working???

Whilst running ZB2 I found very few bugs in 2 1/2 years, this proves Pixologics commitment to a quality product. Hmmm another company I know has a similar philosophy, Apple.

Personally I’ll wait another 2 months if it means ZB3.1 lands on my Mac & has no bugs.

As for getting ZB4 being Mac only (Moenen, ironic name) because we’ve waited so long, that’s just an utterly childish statement & requires no further comment.

Willbrown, no disrespect but I own both Silo 2 & Modo 301 but neither comes close to ZB’s power for sculpting.

We’ve come this far, a little longer for the best artists tool on the planet should be no problem.

Could the remainder of this thread remain as it was intended, as an update info thread, rather than a soap box for disgruntled Mac users?

Aurick has done good by us in giving the info he has in this thread when he didn’t really have to. Show some courtesy by not kicking off, just because a certain date hasn’t been met, it wasn’t a definate date in the first place, just a rough guide.

I’m Italian and maybe my english is not so good and understandable.
My proposal was not for a ZB4 being Mac only!

I would like a universal binary ZB3, both for mac intel and older macs with Powerpc. I’m not really interested in the february unofficial deadline.
I only would like better ufficial communications from Pixologic, and possibly a universal binary ZB3.

After ZB3, I can accept without any problem that pixologic could abandon older macs and produce only for new Mac Intel and windows platform.
Have you understood, now?

I have another precise statement: I’m not angry with Aurick, I’m not criticizing at all his unofficial news. His presence is the only feeble link with Pixologic. I’m grateful to him.

I’m only saying that i would prefer, for now and for the future, timely and UFFICIAL communications from Pixologic.

We are all loyal customers and we deserve a better treatment that unofficial rumors. It’s the normality out there. I’m not claiming for the impossible.

I can wait too: one month, two months… for a good Universal binary version of ZB3. But I would be more patient and sympathetic, if I could have
clear and timely informations, UFFICIAL informations above all, and the certainty that my present hardware will be supported in ZB3.

P.S: Moenen is not a ironic name. It’s the name of a demon of a medieval flemish legend, called “Mariken van Nieumeghen”.

I think Willbrown1 is spot on with his comment. I work in a retail store on weekends and do graphic work in the week. even though i just work weekends i can tell u now that looking after the customer is the number one priority. if someone places an order and it doesnt turn up on time, we simply call them and say look such n such has happened and it wont b here until weneva, and although the customer may not b to pleased they certainly appreciate being kept in the loop. or if a customer comes in with a problem or complaint we do the best we can to make sure they walk out happy or at the very least leave with an understandin of wots goin on. Now pixologic even tho they provide a great product, they r not providing a good customer service, atleast not for the mac community, and we are not evenin askin for much, we simply wanna b kept in the loop about wots goin on, even if they just sed we are in beta stage but found some probs, or a new release date will b so n so, i mean thats the bare minimum n they arnt even doing that. n tbh wot reali bugs me about this thread is the fact they have called it “mac news Unofficial” it sounds so half hearted. y cant they call it official news, and give us some hard info about wot is goin on.

Hi all,

I’ve been monitoring this thread and I might have some info of interest.

I emailed [email protected] to see if I could purchase the current Mac ZBrush 2 for PowerPC and get a free upgrade to ZB 3 for the Mac when it’s released.

I also asked if ZB3 would be available for the PowerPC.

Here’s the response I received:

Thank you for your interest in ZBrush!

If you purchase ZBrush 2 for Mac, now, you will receive ZBrush 3 for Mac for free when it is released. *ZBrush 3 for Mac will run natively on both Intel based and PowerPC Macs.

Sincerely,

Pixologic ZBrush Support

I don’t know how “Official” this is but it works for me. :slight_smile:

Until I hear from an official Pixologic source that ZB3 does not run on PPC Macs and won’t support it, then I am led to believe that they are still in development for both Mac platforms.

Speculations into whether or not PPCs will or will not be supported are just that… speculation.

Let’s wait until we hear it from the actual source so we don’t have people believing the speculation that’s going on and getting upset over something they may not need to be upset about.

Maspen,
Thank you for that glimmer of hope!!!

I’ve edited my post because I saw that I had jumped to an erroneous conclusion, after reviewing post #269, part of which follows

Apologies to all concerned.

actually, he never said it would only run in Intel macs.
he said that they were looking for Intel based beta testers.

Hello Aurick and/or all ZB staff,

Would you be so kind to give us (mac user) some official news about ZB for mac?

4th of March now!

Helios

P.S. I am sure you take very seriously what is being discussed here…

As a retired Chief Operating Officer of a software development firm, we deliverd both platforms on a regular 18 month cycle to a point that our user base never had this type of problem with us.

A firm of 80+ during my time, with 35 software engineers, our float of when the product would be delivered was 30 days. Often the only thing holding up shipment was waiting for packaging and manuals…Oh yes, i my day, been retired for 3.5 years, we wrote our own manuals…about 800-1200 pages depending on product level…product level in that we provided special tech fields of Engineering, Architecture, Landscape, theater lighting, and rendering.

As a publicly traded firm on Nasdaq, we could not, NOT communicate and be in business without taking a hit in the market.

I have tried to look back and guess at what they might be doing. If we had tried something like this it would have been to 1. Keep quite for a big rollout that no one was looking for…which is why I wa discussing the interface problem, 2. saying nothing because I had bad news to drop.

The almost yr delay tells me that they do not have thr tech. resources to handle the Mac side move from PPC to Intel back then and are trying to caught up. This makes the most business sense to me and would explain why no details…they just don’t know. If this is the case, lack of tech resources, then if and when a PPC product hits the streets…it may very well be the last.

For these reasons I don’t believe they are getting ready to surprise us. Not with a history of delays on the Mac side…and if they were, the marketing dept has dropped the ball.

I know that many of you are loyal, entrenched users, who wave the flag, but gentlemen, this is a business, you pay for a tool to do a job and when a better tool situation comes up you switch over…or go out of business.

Again I’m retired, staying up with the technology for fun…and do a little historical business on the side, so I can take it or leave it, but many of you do this to put food on your tables or have based this as part of your professional career.

Would be interesting to know just how many there are of us “Mac” people out there. They know, it it might just be why they appear to be forgetting us. Consider contacting each other as a group that can approach ZB as a united customer base. This problem is not going to go away, and just thinking that we’re almost there why bother, well, I will come back in a year when the new windows product comes out and start watching your new countdown.

Others will and have taken up the 3D sculpture gauntlet. I mentioned Modo and was told that its not really capable…but business wise, look at what they have created, their constant feature additions, the interface, the newest technologies, and their communications. At the pace of ZB you may not be looking over your shoulder too long before they have passed you by
and by the way, 20 people located around the world linked. There’s a modern tech staff.

I don’t get on here much, was excited to here that another of my application was almost ready…I remember their first product!, but as a businessmen wanted to get you sturred up and asking questions rather then panting…is it here yet.

Get yourself united. You either become a strong voice thay listen to, or find out that the Windows people are a stronger based, and therefore move on.

just some thoughts from one of them corporate guys.

Hello ZB!

You are probably asleep! But when you wake up can we have some fix news today? thanks ;o)
Helios

while there is no definitive date for the impending release, we should feel good that the beta testers are starting to get going, and once they are done, hello glorious zb3 for everyone, as on previous messages, they seem to be still looking to support G4/G5 machines. the consideration has quite obviously been thought through. just be happy. i currently am suffering on a 24" intel Imac that ZB2 doesn’t like to open on, i have to attempt to start it up about 10 times before getting into the program, so when this release is issued, i will have all the benefits of a new program plus a program that will start first time. i am willing to wait for such a dream lol. there is still alot to be done with the old version so all is not lost because a new version is out for a different platform, so stop your complaining, show support(maybe become a Beta tester or something). thanks to all those who have given something to this forum without looking to take away. keep the info coming aurick, always appriciated.

Chow for now
Carl