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Internal error .\Max3DDXF.cpp Line: 11912

ZBrush Usage Questions
#1

Attempting to load a model in ZB3.1. File size was 25MB in size. Save of file was fine. However when attempting to reopen an error was thrown with a message to contact [email protected]

Error throw:
Internal error .\Max3DDXF.cpp Line: 11912
Error while reading hi Def data
Object:

Please email us at [email protected] with the information you see in this dialog.

.ZTL file appears to be lost or corrupted despite it saving fine and being read before. Model was a high poly model of about 3million.

Spec of machine 3Gb RAM. Windows Vista (non SP1). NVIDIA GeForce 8600 GT. Intel Duo2 E6750 @ 2.66GHz

Hope this helps.

Best regards

Lin

#2

Something corrupted the model, unfortunately.

When saving, are you using Ctrl+S? Tool>Save As? Or SubTool Master’s Save button? I recommend the last option, as it has certain routines in it that help avoid corrupt meshes.

Also, I really recommend updating to SP1. It makes a huge difference for Vista.

#3

Hello Aurick,

Thanks for the reply. Actually I use tool>Save As to do the saving. I will try use Subtool Master’s save button to save my ztl file.

You are also right my vista not up to SP1 yet. I will upgrade it soon. Thank you very much for all the usefull suggestions.

Cheers

Lin