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Goz only sometimes working - (win 7 - Zbrush 4 & Cinema 4D 11.5)

ZBrush Usage Questions
#1

Hi,

I’m using Windows 7, Zbrush 4 and Cinema 4D 11.5 and my GoZ installation seens to work fine. But ONLY sometimes.

I couldn’t notice why sometimes it doesn’t work. sometimes from C4D to ZBrush i get an empty subtool. Sometimes from Zbrush to C4D i get an object but without any points.

What is wrong? I can’t understand why it doesn’t work fine always, only sometimes.

When it doesn’t work, it doesn’t give an error message, only the mesh is missing.

What should i do?

Thanks,
Carlos

#2

Please, can you open a Ticket at the Support Center (http://support.pixologic.com) about this problem? Thanks!

#3

ok, i did: FOG-444253

#4

Is there now any general solution?

#5

Yes there is. First pressing the import Button. Closing it. Then the GOZ.