GoZ does'nt work from 3d Studio Max to Zbrush

As title. In thise day i experimented several weird issue the last is the GoZ problem.
It’s started with issue from zBrush to 3ds, i try to fix it, reinstallation of plugins and software, after a couple of try it’s seemed to work but now i cannot export back anymore from 3d studio max to zbrush.
First time issue, to export from zbrush to 3ds and working from 3ds to zbrush, now the issue it’s all way around, cannot export to max to zbrush with GoZ buttons.

If i click it simple doesn’t happens.

Thanks for the attention