Must confess, am a DAZ member.
Whether you belong or subscribe to places like this is
an individual choice ( sometimes a companies)
Would like however to point out some things in their favor.
I usually only see criticism here and would like to try and balance
it with what I have experienced.
Their technical support is some of the best I have ever seen. Some of their products sell for about 1.99. I have had a few questions and called their technical support line and gotten immediate help from very friendly people .
I compare this to the Poser Companyās Content Paradise where customer support is basically a joke ,with no one to call and no timely responses to email problems.
While I was at Siggraph, I purchased a program ( download) from the Poser
people (not Poser 6, a plugin). I purchased a download. Basically they gave
you an address and a serial number, you went online and downloaded it.
After I arrive home, it took about 5 days and an exchange of about 10 emails and threats to stop the credit card purchase, to solve the matter.
Both of these companies were represented at Siggraph and you could see the differences there also.
Stangely enough their booths were very close to one another.
With the DAZ people I felt, in talking with them, that they were old friends.
They were extremely helpful and made great suggestions.
Poser, on the other hand, were about selling the product and did not want
to recognize the existence of any other company.
Another small thing in their favor.
- Hexagon 2 and the upgrade were sold for about 1.99.
Before DAZ got it the price would have been about 300.
There are also a few Carraras users that are glad their program
will not disappear.
- We are talking in this thread about Bryce, a program that has
been around for years and has not been sold cheaply. They
are offering it free. At one time Bryce was about to become extinct.
DAZ people took it over and are trying to make a go of it.
Know people who have spent much time and effort on Bryce.
They are glad to see the program continuing, even with the inexpensive
add-ons that DAZ is marketing.
- Some of their more popular models are available free.
- They offer a program called DAZ Studios, a form of Poser, free.
While I am not calling them a benevolent institution, nor am I trying
to sell the idea of using them to anyone,I would feel extremely guilty about being silent about a company that has shown that they care about their customers and are offering some great productsā¦if you use them.