ZBrushCentral

Can't load Tools over the network

Recently I’ve been getting the following error when trying to load ZTL’s over the network.

“Error has been encountered while trying to load a Tool. Loading has been aborted.”

The files all work fine if copied locally. And I can save them to the network drive. I was wondering if anyone has encountered this and was able to track down the cause. I’m sure something has changed with our network, but I need something more specific to help our IT guy figure it out.

Any help is appreciated.
Thanks

Has the path name changed? Two things that could cause this are if the path gets too long, or if unusual characters get introduced into the path.

I tried simplifying the name to 3 letters and putting it in the root of the network drive. No dice. Even tried opening them with a different machine using another install of zbrush. It’s very strange because no other files seem to have these issues, just zbrush. Thanks for the suggestion though.