Cannot Open ZPR files

[system]

This problem is killing me. I’m under a major deadline here and can’t get any help from Pixo support.

ZPRs are not loading I get the attached error that it is trying to load a tool and loading has been aborted. If I take the same models and save as a ZTL, then I can open it just fine. But then I lose lighting, render settings, etc. I am on 5r5. I just installed it. This happens with multiple ZPR files, so it isn’t just one corrupted one. All subtools combine for a total of 8.6 Millions polys, so that shouldn’t be the problem. No problems like this with any other software. Just ZB.

WHAT. IS. THE. DEAL?

Mac Pro 2010
Processor 2 x 2.93 GHz 6-Core Intel Xeon
Graphics ATI Radeon HD 5770 1024 MB

32 Gb RAM

Attachments

[Doug_Jones]

Shot in the dark here…zpr can have ztl files loaded from many locations. Have you moved or deleted/changed them? Seems that would break the link and or lose data. You’ve got your parts all done? And you can load them? Lights and render settings should be easy if you did them once.

[system]

Shot in the dark here…zpr can have ztl files loaded from many locations. Have you moved or deleted/changed them? Seems that would break the link and or lose data. You’ve got your parts all done? And you can load them? Lights and render settings should be easy if you did them once.

Huh. I didn’t realize that ZPR’s kept the tools separately. Do we know for sure this is true?

So the reason why lights and render settings cannot be done just once is I have to make 15 different variations of an illustration with these models, over a series of a couple weeks.

[beta_channel]

What version where the .zpr files made in?
Does this issue appear when working in Z4r4?
Which OS are you actually using on your Mac?
Have you tried opening the file(s) on a different system/OS?

I have never had a problem with any .zpr or .ztl file…ever. You seem to be having quite a few issues with them. I am curious what you’re doing that could be causing the problem.

.zpr files do not reference .ztl files. They are contained within the .zpr file type.

[system]

What version where the .zpr files made in?

• This issue happened in 4r4 and is now happening in 4r5

Does this issue appear when working in Z4r4?
-yes

Which OS are you actually using on your Mac?
10.8.2

Have you tried opening the file(s) on a different system/OS?
-No, no access to another system

I have never had a problem with any .zpr or .ztl file…ever. You seem to be having quite a few issues with them. I am curious what you’re doing that could be causing the problem.

• I am. The best I can tell is that it has something to do with the file size. I am pushing 4 GB on some of these.

.zpr files do not reference .ztl files. They are contained within the .zpr file type.

-Huh. Good to know. That is what I thought.

ANy other ideas on what might cause large files?

[eblondin]

Having the .zpr save undo history (which is on by default) makes extremely large file sizes. I always turn off undo history on .zpr files because of this.

[beta_channel]

layers
morph targets
textures (4k+)
animated morphs

all of these will drastically increase file size.