ZBrushCentral

***Announcing ZBrush 4 for Windows And MacOSX

ZBrush Announcements
#621

I’m glad to hear some of you are having an easy time with this latest update. I’m really looking forward to my email (if it ever arrives).
I love Pixo’s work and I think they have a very friendly staff, but to be perfectly honest they could be handling this upgrade just a little better. Overall I’d give them a ‘B’ at this point. Not too bad, but it’s not an ‘A’ because there is a huge vacuum in the communication process.
Up until Wednesday I had no idea if the launch was even in process. I understand that they have server-loads to be concerned with (afterall it is a very popular piece of software), but an email to let me know where I sat in the queue would’ve been nice. Even if this date gets bumped at least I’d know that I’m [at the least] in the queue, and not misplaced or forgotten. As it sits I’m not sure if they even know my account exists… it wouldn’t be the first time that things appear to be in order on my side, but for whatever reason their side isn’t in sync with mine.
Any way, it’s just a thought IMHO and to make sure this isn’t misconstrued as a fire-starter, “Z-Brush still rocks, Pixologic is still amazing, and the community here is stellar”.
Cheers,
-CG

PS: Every time I launch my inbox the tune, “When you wish upon a star.” fills my head.

#622

C’mon people, I’m sure you gonna receive the mail soon. Besides, you’ll not get the problems we have gotten (I received the mail this Tuesday, I could download it Wednesday, and register it… Thursday… so!).

After the weekend all will be using Z4, patience!.

#623

:rolleyes:

#624

The minions found my wooden bead! They found it and put it back into the Cleverbridge Bingo cage. The lady cranked the handle and drew out my bead. Z4 installed, registered and my oh my! What a wonderous thing this is!
Naturally, I don’t know what I’m doing, not yet.
Thank you, Pixologic!

Katherine Dewey

#625

:slight_smile:

very good …

#626

Congratz, by the way it seems ill be one of those people sending email after the 16th complaining that I didnt get my license email yet. : /

#627

Still no first email for the upgrade ever arrived to me, kinda wondering how many people are in the same situation. :confused: Already sent a ticket to pixologic support site since the last batch of licenses was supposed to go out yesterday.

#628

Easy Sathanael, sure they solve your issue soon. In the release of 3.5, the same happens to me (I purchased 3.1), so, I guess you purchased 3.5, right?. In any way, for me when 3.5 was released, after the mails week and after a ticket, all solved.

#629

yup, I purchased 3.5. yeah I understand it must be very hectic on the side of Pixo, however even tho actions cant be taken, some information on the status would be nice, Im just too eager to use ZB4 and sink my teeth in it Im watching my email like a kid waits for Christmas morning lol, thanks for the conforting reply revaer :slight_smile:

#630

it would have been so simple: one email to all zbrush customers: “dear customer, zbrush 4 coming soon, we will notify you as soon as possible”

so everybody would know, what´s going on and if she/he is on the list, and i´m sure this would spare pixo a lot of tickets.

the fact that some of us, who were forgotten, have to wait until today to realize, that we have to submit a ticket, is the most complicated way of dealing with this situation.

i heard of some people who were able to work with zbrush4 on tuesday last week without having purchased it - thats one more piss take against the custumers who have paid

i really waited patiently, but now i am really fed up - not to mention that the ticket i submitted today in the morning CET is still open, no answer, nothing

yeah, and you may move this post wherever you wish to, i don´t give a sh…

m

#631

For those who are waiting, please do not assume others got Z4 earlier then you by the join date. I began at 1.55b and among the earliest but I choose to register a username that is much later, if that is what you are wondering.

I was among the latest to get Z3 as I can remember and face verification issues that took a week not to mention I had to go to the Internet cafe to check my mail. I think Pixologic should release the PDF for those who are waiting.