ZBrushCentral

2nd monitor nightmare!! help needed

ZBrush Usage Questions
#1

Dear community - I am travelling / away from my studio where I use a 2nd monitor on my macbook…

When I open ZBrush it disappears off screen to the monitor that is not plugged in!!!

Apple have been unable to help with at least 5 fixes that did not work - I submitted a ticket with pixelogic and was told the following:

1: Hi Bradley,

What you will need to do is delete the startup window size file. Unfortunately I do not have access to a Mac at the moment so I cannot tell you the exact filename, however it is named in a way that you will recognize it. You will find it located in either ZBrushData\ZStartup or ZBrush 4R6 OSX/ZStartup. This will reset where ZBrush is defaulting to.

This did not work, I replied and got answer 2:

Hi Bradley,
It’s a text file, I believe. And it’s not in ZData. It would be in one of the subfolders of Users/Shared/ZBrushData or in ZBrushOSX 4R6/ZStartup

This also did not work and I have not yet had a further reply - Im up against a deadline on a major project, working overseas without my installation file which is backed up at home…

Can anyone help!?!?!?!

Also ZBrush is visable as open on a floating window when looking in apples ‘mission control’ as previously mentioned it disappears off screen when selected

AArrggh:confused:

#2

ZBrush will default to your main monitor.

It appears that when your external monitor is plugged in, you have it set to be your main monitor. Unfortunately, it also appears that when you detach that monitor, the Mac is deciding to pretend that it’s still there. As a result, ZBrush doesn’t know that it needs to launch somewhere else.

This info may help you out: http://osxdaily.com/2010/04/27/set-the-primary-display-mac/ I don’t know if it will work with just one display. You might find that you need to temporarily connect your laptop to an external monitor just so that you can quickly redefine your displays to set the laptop screen as the primary.

#3

Thanks for taking the time to reply Aurick - Im working overseas and didnt bring the monitor connector for my macbook, I am trying to track one down - I stupidly forgot to bring my backup install file, otherwise a reinstall would have hopefully worked…

…will check out the link you posted

Thanks again,

Bradley

#4

I’m not sure about mac but whenever I do this on my windows PC I simply need to go to display properties and make sure the 2nd monitor checkbox is unchecked or display on single monitor for some reason just pulling the display cable out doesn’t disable the second monitor. I believe on mac keyboards there are hot keys for display output one a simple rounded box the other one box inside another I could be wrong though I don’t use macs. So in summary try going to the mac equivalent of display properties/ Multiple displays and make sure you’re outputting to a single monitor. Sorry if this is too late or unhelpful I just spotted it and this happens to me all the time.

#5

Thanks ‘link’ I ended up having to reinstall, which as I was overseas meant getting a friend back home to upload my install file onto a transfer site…

would have been much less hastle if support would have just sent me an install file?

I actually got it onto another monitor and dragged it back but the glitch was still there and after restarting it still disappeared to the disconnected screen!

#6

I had this when I first set up a second monitor. It was definitely that my second monitor was set up as the main one.