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Zbrush running out of memory question

ZBrush Usage Questions
#1

So I’m having an error saying Zbrush is running out of memory when importing a mesh. The mesh is a CAD file given to me from another department and I’m bringing it in from 3DS Max. Max handles it on my machine no problem even though it is a hefty file. I’ve had this problem before back in the old days but haven’t had it well over 3 years easily.

Machine is a custom rig with dual 2.8ghz processors, 128gb’s of RAM and dual 1080 TI with 4GB (or 8, I can’t remember) each.

Including a screenshot.
memory_error.PNG

Is this error talking about video card memory or what?

Attachments

memory_error.PNG

#2

last time I’ve had this error it was lack of ram memory…but You have more than enough
as a tip I can say than on my machine tool with about 60m polys after some work is using whole 32gb of ram and to zremesh it it’s not enough ram.

#3

I know, I haven’t had this error (at home or work) in years. There’s a place in Zbrush’s preferences where you could turn up the polymesh’s count and I’m pretty sure I’m maxed out on it anyway. That’s why I was asking if it’s considering the video card’s ram also or prioritizes the video ram over the regular system ram.

#4

It’s possible that the structure of the model is bad in some way, such as n-gons and that trying to handle that problem is requiring a lot of extra overhead. Make sure that the model is quads and/or triangles.

#5

Would that cause it to throw that error up even before it hits 30gb of memory?

#6

If the issue only happens with that model/object, it might be as Aurick suggested or could even be corrupted.