Hi,
I’m going a little bit loopy here as I can’t seem to resolve my issue. I’m trying to load ZBrush to Keyshot Bridge and in ZBrush when I send it to render to Keyshot for the first time it needs activation and requires me to put in my License File…thus begins my problem.
I purchased ZBrush 4R7 on 08-May-2015. The instructions on the ZBrush page tell me I should have had a link in the purchase email to generate my License File but there were no such link in the email. Support also tells me I should go to My Licenses and download it there. When I go to My Licenses there is no such option to download the License File.
Support is taking a very long time to respond to my request for clarification so is there anyone who could offer some advice on how I go about getting My License file? Is there a generic link I can find somewhere that will navigate me to the part of the process where I can generate my own file?
Any assistance would be highly appreciated.
Thanks and regards,
Z-GrimV