Hi, I’m a new user of Zbrush from Korea. My English isn’t very good, so please understand.
There is a problem that I cannot find out the same questions in other questions.
When I use the move, scale, rotation tool, it sometimes happens.
For example, if a tool moves to somewhere, the warning sign pops up.
And then the program is terminated.
Someone offers to delete the config folder in ZStartup. I worked, but only for a moment.
Please help me.
Hello @111270
Sorry you’re having some trouble.
There doesn’t appear to be an issue with what you’re doing that should cause frequent crashing.
The following known issues can cause frequent crashes. See if any apply to your situation:
https://support.pixologic.com/Knowledgebase/Article/View/316/89/crashing-issue-msi-x299-motherboard
If nothing there applies to you, you will need to contact Pixologic Support for troubleshooting technical problems with your installation.
Thank you for your reply.
But nothing can be applied to my situation.
How can I contact with Pixologic Support ?
I cannot find the page for leaving questions or contact.