I have 4R2 installed on a few computers, and everything worked great. Now, when I open the program, the icon appears in the taskbar (Windows), the disk mouse cursor appears for a bit, and then it turns to the circle ‘wait’ symbol and the program never actually appears. I’ve tried uninstalling and re-installing it 3 times, with restarts between each, and it’s still happening.
The only thing I did differently today was import an external tool (human model) into it. My guess is that is the problem. But when I imported it the model loaded fine, and I was able to play around with it no problem. It’s only after closing the program and opening it later that this problem occurred.
If I wait long enough, I do get an error message. “error has been encountered while trying to load a material”. When the error message appears I click ok and the wheel continues to spin and nothing ever happens. I kept thinking it was that imported material, but I keep re-installing it and the same problem occurs.
Is there some way I can wipe out every single file ZBrush touches on my machine so it will be a completely clean and fresh install? It’s not the install files as I’ve installed it on other computers before and after this one.
Any suggestions would be greatly appreciated!