ive been using ZB2020 since its release with no issues. ive also used every version since 1 with no issues. i recently updated to the newest version 20201.4? whichever, i cant open to know but the newest. it installed fine, i was able to use after install, but everytime since, it just freezes and eventually gives me a white screen with error about saving path and cant save, and locks up and i have to use task manager to shut down. ive tried everything o could find online. complete uninstall with cleanup and total clean reinstall same any help please
Hello @svenfx
Here’s a Support article listing three known causes of freezing with a white screen during startup:
If nothing there is applicable, you will have to contact Pixologic Support for further assistance.