ZBrushCentral

What to do when computer is broken

My Dell PC stopped booting 1 day after its 1 year warranty expired. My ZBrush was activated before the breakdown and I can’t deactivate it now. The disk is still ok and I can put it in another PC, but I can’t boot from it. Seems like Windows 7 now deliberately forbid users to ‘transfer their Windows license’ this way.

Is there a way to deactivate a ZBrush license while the disk is not mounted the way the ZBrush license was originally activated?

How have you tried to boot this machine? If the Windows files are still okay on your old drive, you should be able to boot from it via bios unless the hardware is different, you might not have the right drivers.

I believe the BIOS/motherboard is what’s gone bad. I can’t even get into the BIOS setup screen immediately after power up.

I thought that you might have stuffed the drive into another case or something. Possible option.

I already tried that. But Windows 7 is ‘smart’ enough to detect that the hardware has changed and refuse to complete the boot.