ZBrushCentral

Unique Tablet issue - looking for help!

Hello! I’ve been using zbrush and wacom tablets for ages, but I’ve never encountered the issue I’m having before and all my troubleshooting so far has not affected it. Sharing the issue below, please let me know if you’ve encountered it and what you did to resolve it if so!

The tablet simply does not provide any input while zbrush is the active window. Tablet works okay in other software/generally in windows and if I tab over to something else I can use the tablet. It’s not that it just doesn’t provide sensititivy or any of those issues - it simply does nothing. This is true regardless of whether Windows Ink is on or off, and on all three of the APIs you can select under Preferences>Tablet. I’ve re-installed zbrush, I’ve re-installed drivers - gone full uninstall everything and re-install fresh, used recommended ones by Wacom within my setup, etc etc.

I had a previous issue which a zbrush re-install semi resolved, though I had to switch to the last API option (WM_Event) to get it to work and even though I couldn’t click on certain UI elements like popups with the tablet. I could do it but it wouldn’t register the click so I had to do it with a mouse.

Before I turned off Windows Ink and things would continue working in most places fine (though I lost pressure sensitivity in photoshop). Now the tablet doesn’t do anything unless windows Ink is enabled.

I’m at a loss as to what’s happened/changed and really need to get it fixed or I can’t do my work. Any help is greatly appreciated!

Hi @FigmentPigment ,

It’s not uncommon for tablet drivers to need to be reinstalled periodically. System or driver updates can sometimes cause problems with the install. Usually the first thing to do when you encounter tablet issues is to uninstall then reinstall the most up to date drivers for your device.

If this does not resolve your problem please contact ZBrush Support.

Thank you!

Certainly, those were the first things I’ve tried. I encountered other strange issues in the process as well, but got to a workable (if not normal) state.

Right now thing I’ve tried has done anything to this issue.