hi i am kinda new to this program, and i just got my first problem. why can’t i smooth these away ?
i only sdiv 4 times
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It may be due to your topology. But going to lower subdivision levels and smoothing, before moving to the higher levels is often useful.
it doesnt go away if i smooth it on the lowest sdiv 
this is what it looks like on the lowest sdiv
If you turn on wireframe (Shift+F) you’ll see that the area causing problems has poor topology. The edges form a clear crease which would be very difficult to get rid of by smoothing. The best thing to do is to use ZRemesher to create a new low res mesh and get rid of that.
you can also try valance smoothing, hit shift then let go of shift will switch smoothing mode, or you can set the smoothing brush to Valance in the Brush:Smooth Brush Modifier: Weighted Smooth Mode: 2(valance)
agree with marcus though retop usually helps a lot
okay will try to do that