Hi there, today when opening Zbrush it started to freeze about 20 sec meantime it shows a text saying “Rendering Material preview: MatCap Material”. After those 20 sec the program starts normally displaying the LightBox as always do at the beginning, and saying now: LightBox search completed.
I would like to know whay this is happening, before when starts it did it fast and displays instantly the LightBox.
Thanks in advance.
Hello @Velix ,
Have you made any recent modifications to your ZBrush installation involving custom materials?
Security conflicts can also start at any time with updates to the OS or the security software. If some security software or OS feature is scanning ZBrush as it attempts to start that could slow the startup process.
Otherwise, users on the Usage questions forums wont be able to help you with system specific technical issues. You will need to contact ZBrush Support for assistance troubleshooting your installation. This involves the exchange of sensitive information and we can’t conduct that level of support over public forums.
Thank you!