ZBrushCentral

Quicktime compression problem

I’ve been trying to render out a turntable, but whenever zbrush gets to the compression settings dialog, it just crashes. The resulting mov file is unplayable.

Any way to possibly fix this?

Not here, maybe you got that bug with the UI? Try this.

Also, you may want to check your codec is installed correctly?

I have tried the UI thing. It’s the only reason Z3 doesn’t crash at startup everytime I open it.

How do I check if my codec is installed correctly? Is it a Zbrush file, or quicktime in general?

Btw it was working at some point, when I initially installed the program. I’m not quite sure what I did to make it not work, other than the UI opacity crash fix.

I also have Win XP x64 pro, which basic quicktime does not work with, so I run quicktime alternative. Is there any way around this, or a way to use another codec for rendering the turntables?

The “Compression settings dialog” is handled by QuickTime, if you can’t get it to work, try a fresh install of quicktime.

I also have Win XP x64 pro, which basic quicktime does not work with, so I run quicktime alternative.

I think there’s your problem. Many codecs aren’t x64 so it may be running in emulation to emulate x86 environment. Which may cause instability.

Well through a bunch of uninstalls of various versions of quicktime, I finally found out that if I uninstall a Windows update, the newest quicktime will run on x64. Problem is, even with a fresh quicktime install of the latest version, Zbrush still crashes when I get to the compression settings window.

Why is this happening? :cry:

I believe I have fixed the problem, or found a workaround, even though it appears that no one else was experiencing it. :wink:

If you save a ZMV file rather than trying to export immediately after rendering the turntable, then re-open the ZMV file, THEN export to MOV, the compression settings appear to be more stable.

This leads me to believe this is somehow related to a stability issue in how zbrush opens the quicktime dialog, and not quicktime itself. I tested this with both the newest version of quicktime, and quicktime alternative, and got the same results.

I am experiencing this same problem also, I am running Windows XP personal, AMD 64 dual, 4gigs of ram, nvidia 6800gt. I am not sure why this is happening as I was able to export .mov’s fine and then I just started to get this error that causes zbrush to crash. I think that this is a possible bug that needs to be fixed, not just an isolated incident. I have tried uninstalling zb3 and reinstalling it and still get the error, hope this leads to a bug fix.

Same bug here, with Xp Pro 64bits, Geforce 7900GS, 3Go DDR.

I tried to save a ZMV file but it doesn’t work, it still crash.

I got a fix for this.
You have to go in Quicktime preferences>Advanced and enable Safe Mode (GDI Only)
It should work now.