Hi there,
With your serial number you can download 4R6 from here: https://pixologic.com/zbrush/downloadcenter/instructions/full-installer.php You can do that from any computer that has internet access.
Before proceeding, ensure that your system clock shows the correct date. If you’re not connected to the internet you’re not going to be getting the automatic setting and an invalid date will prevent successful activation.
As for activation, you can call during normal business hours which for us are 9 am to 5 pm Pacific Time, Monday through Friday. Phone activation will tell you the number to call. Alternatively, you can start a phone activation and write down the request code that it gives, then exit ZBrush. Then using your mobile phone or any computer that has internet submit a support ticket at https://support.pixologic.com. In your ticket include the same info that will be asked for by phone:
- Your serial number
- Your request code
- What you would like to call the computer so that you’d know it was THIS machine if you saw a list of your activations sometime in the future.
We’ll reply with your activation code.
Request codes time out after 24 hours, so plan accordingly. You must enter an activation code within 24 hours of getting the request code.
You can exit ZBrush after getting the request code. When you get your activation code, DO NOT start a new activation. Instead, launch ZBrush and go directly to the “Enter Activation Code” option.