I’ve been gone for the past month, and I can’t find anywhere on the forums where it talks about the 4 release except the big thread on the top row. I asked there and my post got deleted. I’m not meaning to be in bad form, I just don’t know where to ask I suppose… Are all customers supposed to have received the email to upgrade at this point? If not, that’s fine. I just want to make sure I didn’t slip through the cracks.
All customers should have their codes by now…at least based on what it says in the support center.
I would submit a ticket.
Make sure you check any spam filters in case the email is there. If you can’t find or have not received the upgrade email then submit a support ticket:
https://support.pixologic.com/
Ok, thanks!