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Importing texture crashes ZBrush

ZBrush Usage Questions
#1

Hello everyone,

I am very new to ZBrush, and seconds after opening it for the first time I face a problem : when I want to import a reference texture on the floor for the front-back map1, ZBrush freezes. It doesn’t import anything and is stuck on the textures pop up box. I can’t do anything, and i have to force quit (but the software still asks if i want to save, so weird freeze). The picture is a .jpg, with no special characters nor space in the name ; and is really lightweight. Also, the default textures already in zBrush can load normally.

I have a mid-2014 macbook pro with 16Go RAM, and an Intel Iris Pro1536 Mo graphic card, 2,2GHz intel core I7.

Any idea what might cause this and how to fix it ?

Thanks a lot !

#2

Have you tried copying your texture into the ZBrush textures folder first? If it then loads okay, you might have discovered a bug.

#3

It was happening to me too but with a specific tool. re-saved out of Photoshop and still giving me the issue. to solve it i just copied all my sub-tools to a new project. re saved and now it imports textures just fine.