Hello @RoyalSkies ,
Have you gone into Tool> UV Map and verified that the “Delete UV” button is not active? If the mesh comes into the program without an applied texture, it may be that you simply need to import and apply the texture image.
If the Delete UV button is not active then the most likely explanation is that either the export process in your external program is not exporting them, or that the geometry or UVs are problematic in some way. Please remember that ZBrush does not support overlapping UVs or multiple UV spaces. If the geometry has some sort of integrity issue, it’s possible that the UVs may not work in the program.
Does the mesh result in any warning messages when you try to import it? Once imported does it report any issues with Tool> Geometry> mesh Integrity> Check mesh?
There may also be an issue with your import procedure. Make sure to select the default polymesh3d star from the Tool menu as an import target before importing any mesh. If you import with another tool active the program thinks you want to update that mesh, and you could be encountering a scenario that is breaking your UVs.
Aside from this there’s not much I can tell you without examining the file. Please contact ZBrush Support for further assistance.
Thank you!