so I got a model from a good friend of mine as a surprise the other day problem is I don’t know the first thing about dae models. well after a bit of research I found blender and exported the model to obj so I could at least see what it looked like. well after looking over the model I realized its got triangles?? this became more apparent from the subiv level for dynamesh after it said the same thing. (it couldn’t rebuild layers because of triangles basically) so anyways that’s why I decided to come in and see if I could find some help fixing this problem. and I hope I posted this in the right area.
Does the mesh have triangles in blender when you import it?
If it doesn’t, then change your export settings so it doesn’t triangulate your mesh
If it does, tell your friend to export the mesh without triangles.