Hi all!
Got ZBrush for couple of years and love it! But the version 4R6 is crashing badly when trying to work with polygroups especially. If the program crashes, I have to reset the pc, otherwise the program won’t start and just hangs there with the floppy disk icon. When I click anywhere the screen becomes black- this is my Zbrush ready for reset. It won’t run even if I stop zbrush.exe in device manager. Sorry to be a pain, but can you help please. Got i7 GF540M 8GB ram in sony vaio…
Thanks very much
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My first recommendation would be to do a full reinstall of ZBrush. Uninstall it and delete its folder. Also delete the C:\Users\Public\Public Documents\ZBrushData folder. This will put you back to a completely clean slate. Then install 4R6 again using the full installer (don’t do an auto update from 4R5).
If you need your download link refreshed or need further assistance please open a Support ticket at https://support.pixologic.com. Be sure to include your account info (like your serial number) and a detailed description of when the crashes are occurring.
Thank you very much for the quick reply aurick, will follow your kind advice. 47