ok, for the last time where can I get a renewal link from!!!
You can download from here: http://pixologic.com/zbrush/downloadcenter/instructions/full-installer.php
If it tells you that you have downloaded too many times, you will need to submit a Support ticket at https://support.pixologic.com.
Thanks for the renewal, but it’s still not working…I did what you said, and turned off my Kaspersky…and my windows security as well…I tried twice, it downloaded fine…and then said “which program do you want to run this file”…I’m still unsure what this means…or what to do about it…what program? I took off 4r2 before I started downloading the upgrade, so I wouldn’t lose GOZ.
I’m guessing that when you look at the file you will find that it has no extension at the end of the name. As a result, Windows doesn’t know what to do with it. Some internet browsers have been stripping the file extension.
Try browsing to the downloaded file, right-click it and choose “rename”. Then simply add “.exe” to the end of the name and press enter. Windows should then know what to do with it and you’ll be able to run it to start the installation.
I seem to have used up all my goes again! I’ll try the EXE thing…but i need the code reset, like you did before…if that’s possible. thanks.
I don’t have the information in this thread to do it. Please submit a Support ticket.
I put in the exe, and the icon changed to the zbrush design…I clicked too download, and this message came up: “WINDOWS CANNOT ACCESS THE SPECIFIED DEVICE,PATH,OR FILE. YOU MAY NOT HAVE THE APPROPRITATE PERMISSIONS TO ACCESS THE ITEM”