ZBrushCentral

answered: desactivation forgotten... after formating my computer

hello folks, i recently installed my new windows 7 pro in 64bits, after i started to install my zbrush 4, i realised that i forgot to desactivate my license before to reactivate it… i wonder how i should do ? i already posted a ticket support for it. but i noticed it took too long so, i decided to share the embarrassing problem… :o ah yes, my name is **********.

thx for the help ! :slight_smile:

Just do a new web activation. If you’re out of activations you’ll get a message saying so and there will be a button to “View Activation History”. Click that button. In the list you’ll see, check off the activation that was lost and submit the form. This creates a Support ticket with the necessary info to fix the serial number and set it back to an accurate list again.

allright ! i will do it soon :slight_smile: i will edit my post if it work :slight_smile:

ok, now it work like a charm ! next time, i will try to not forget to desactivate it ^^;

anyway, thank you Lord Aurick :slight_smile: