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Annoying Win Tab Servies Error

ZBrush Usage Questions
#1

Wort…

I’ve read about this on a few older threads already, the issue being that when zBrush starts up, closes, or some other task is executed [some other tasks trigger it too], an annoying dialog box appears saying “WinTab Services unavailable”.

While I have tried updating tablet drivers, the problem only seems to be solved temporarily and reappears after the program is closed.

Is there a long-term solution to this problem currently? I haven’t been able to find anything else on this on the forums, so apologies if the solution is well-known and I just happen to have not found it. :smiley:

Thank you for your time,

T.M.E.

#2

Problem went away permanently for me after I uninstalled Acrobat Reader (Windows 7).

Why did I try that? Same as you the driver re-install was just a temp fix and would stay gone for awhile, but I noticed after Reader updated itself one day recently, immediately after, I started getting that error again, and wonky tablet behaviour in a couple of other apps I use.

So I put two and two together and uninstalled Reader, then redid my Wacom drivers yet again. Problem has since went away, been a couple weeks now of heavy duty use and haven’t seen that issue.

I simply just installed some faster, more efficient, less intrusive and lightweight pdf in it’s place, and haven’t looked back. Maybe that will be of help, worked for me to finally nip this problem in the bug, I mean bud.

#3

Hi all! :slight_smile:

I have Genius M609 tablet. And when it’s unplugged I get same annoying message “Win Tab Services not available”. I’ve found that problem is WINTAB32.DLL file in my case. It affects pressure sensitivity when tablet is plugged in. So don’t forget to repeat my workaround to use sensitivity with your tablet.

Here is my solution :slight_smile:
Create empty TXT file, paste following text and then rename it to BAT.

echo off
if exist c:\Windows\System32\WINTAB32.DLL.BAK (
	goto bak
) else (
	goto dll	
)

: bak
move c:\Windows\System32\WINTAB32.DLL.BAK c:\Windows\System32\WINTAB32.DLL
cls
echo.
echo renaming BAK to DLL
echo.
echo.
goto finish

:dll
move c:\Windows\System32\WINTAB32.DLL c:\Windows\System32\WINTAB32.DLL.BAK
cls
echo.
echo renaming DLL to BAK
echo.
echo.
goto finish

:finish
pause

Double click on this file renames WINTAB32.DLL to WINTAB32.DLL.BAK and error is gone. When you plug tablet in, simply run BAT file again.

That’s all :slight_smile:

#4

Thanks for your help with the .BAT file. I used as directed by you, but did not work in my case. The problem is that WINTAB.DLL or WINTAB32.DLL did not even load up. You can quickly check if it is loaded by trying to rename the DLL file. If loaded in memory Windows won´t let you rename it as a safety measure. Then I search in the internet for an answer. Some smart guy said:

Just do not know why. My tablet stopped working (being recognized by Win7 I mean) all of a sudden. I found the answer in one forum: Go to the “Tablet Preference File Utility”, save your preferences in a backup file. Then DELETE ALL USER PREFERENCES. The tablet will come back to life like magic. I have not tried the very last driver though. I think it is version 6.15. However I read somewhere else that driver 6.14 does have issues with Win7 64 bits.

Good luck
PS: Although I saved my preferences in a back up file, when I restored them later they just disappeared. Just be warned about it. I would have written them down or taken screenshots if I knew this was going to happen.

Tomas
<img src=“http://www.zbrushcentral.com/pixo/atn.gif”>

#5

OK, Tomas.

Then I suggest that my workaround is mostly for Genius tablets, but not Wacom ones.

#6

Thanks, Tomas, that fix worked for me.

Scott