ZBrushCentral

About installing ZBrush on multiple computers at home

Hi people,

I have ZBrush installed in my MacBook Pro which is one of my many Macs that I own at home. The situation is that I don’t feel like always working inside my studio so will there be any license problems if I install it in another computer simultaneously at home? Another reason is because I have a Cintiq and I’m also thinking of adding a Modbook so I can work from any location on the go…

Thanks in advance,

Luix

The license allows ZBrush to be concurrently activated on any two of your computers, provided that both copies aren’t actually used at the same time.

I forgot to say thanks for the quick reply.

L.

aurick…i sent a ticket in because i have the same deal. I have Z on a laptop and just got a Tower…both PC. Do i need a link to download another version? I figured I needed a link to download it because the other one expired that I had gotten for the laptop.

If you no longer have the installer for 3.5 you will need to download it again. The support team will be able to refresh your link for that.

If you do have the installer, simply run that on the new computer and then use Web Activation along with your serial number to create a new activation code for this installation.

I use ZBrush at work, and for a short while was deactivating it on that machine and reactivating it at home to carry on burning the midnight oil after putting the kids to bed, but after a few days, the web page informed me that all of the activations had been used. This was the process our dealer gave to IT to exercise the work/home install clause in the license. Since this met with failure, I wonder if you can suggest a better way?

You need to use Web Deactivation every time. If you’re using one of the other options, those will not credit your account back right away (or in some cases, at all).

Once you hit a point where the system tells you all activations have been used it will also give you a list of used activations. You can then check off the old/bad ones and submit the page. That creates a ticket for us so that we can manually adjust the serial number to remove the erroneous activations.

OK. Hmmm. I’m afraid to deactivate it now to test it–will answering yes to “do you really want to deactivate?” send me to the web site to confirm, or just deactivate it?
Once I submit the page, how long does it take to be able to reactivate one machine?
Is there no way to just leave it activated on both machines at once, as long as it’s only being used in one place at a time? Seems like a lot of overhead on everyone’s part to turn it on and off daily.

When I was doing this previously, I only saw the names of myself and two or three other colleagues using the group license. I had just been selecting my own “home” and “work” boxes to activate and deactivate each time.
Thanks for the help!

You can have it activated on up to two machines at once but only one machine must be running zbrush at any time.

Richard

Right, I understand that that’s the license agreement, but physically–at least with the group license–it doesn’t seem to allow that. For instance, if there are 3 people on my license, and let’s say that’s the capacity of that license (I’m not familiar with the exact specifics of how we’re doing it at work)–then when I leave my work computer activated and go home to activate my home computer, I think the web activator just looks at it as another machine, not the home version of my work license, and therefore there are no slots left to activate.

All about the licenses here http://www.pixologic.com/docs/index.php/Licensing#Volume_License
For a volume license don’t you buy by no. of machines so not like a standard license which is really per user. You’d need to buy enough licenses to cover your needs.

Thanks.
But some things still seem strange to me.

  1. Volume and individual licenses both cost the same, yet the individual license can be activated on a home and a work machine, while the group license is good only for one machine?

  2. The group license I was activating and deactivating timed out after a few rounds of that, even though I was following the procedure given by our retailer to utilize the “one at work, one at home, just not at the same time” clause that shows in the license agreement on my machine. Shouldn’t I just be able to keep activating and deactivating that license on my home and work machines respectively, so long as I don’t exceed the number of active licenses on that serial number?

I love this software, and someday soon I will buy my own personal copy–but right now that doesn’t make economic sense, and I’d be using it to take my work home, and delve deeper into the software so I’m more effective at work. And work is already paying for a license that sits idle while I’m at home, and the agreement states that it is allowed to be used on two machines, so long as it’s not at the same time.